Client Technology Analyst II – Desktop and Device Technology Life-Cycle Management
Who We Are
At the Roche Group, about 80,000 people across 150 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 30 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. The headquarters for Roche pharmaceutical operations in the United States, Genentech has multiple therapies on the market for cancer and other serious illnesses. Please take this opportunity to learn about Genentech, where we believe that our employees are our most important asset and are dedicated to remaining a great place to work.
The Position
This role provides technical and business leadership to IT and our internal business partners; its primary focus is developing and improving business processes. The individual acts as a business relationship manager responsible for the collection, analysis, review, documentation, and communication of business requirements and needs. The individual also acts as a liaison between IT and business units or vendors, establishing relationships with employees and key stakeholders. The individual is responsible for designing solutions with architecture, engineering, and various IT entities. The role also assists with the development of metrics, both within the technology and business organizations. The solutions must be developed at the best possible cost and aligned with customer and business needs. The individual oversees the development and implementation of corporate standards, technology architecture, technology evaluation, and life cycle. To be successful, the individual must possess a combination of business, technical, and leadership skills. This requires an understanding of customers’ business needs, processes, and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development, and support. In addition they must possess excellent communication skills and the ability to influence others. They must be able to quickly assess the impact of technical issues on the business and make decisions appropriately
Who You Are
Strong technical skills, systems and requirements analysis
Ability to learn new technical concepts and systems
Ability to translate a strategic architectural plan into a tactical operational plan
Ability to influence and ensure efficient and effective delivery of operational plans
Experienced working in a project environment and ability to manage and run projects
Applies a broad knowledge of principles, practices, and procedures around IT and the business.
Bachelor’s degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience.
5+ years of relevant technical and business work experience
Experience working with virtual teams
International mindset with clear goal orientation
Multicultural and international experience and scope
Demonstrates customer, quality, cost, and delivery focus
Strong verbal and written communication skills
Excellent command of the English language
ITIL foundation certification
Special Requirements:
Advanced reading, writing, listening and speaking English skills
Flexibility to travel for up to 25% of time including outside of home country
Flexibility to work outside normal working hours
The next step is yours. To apply today, click on the "Apply online" button below.
Genentech is an Equal Opportunity Employer.
