FAQ

If you are interested in applying for employment with Genentech and need special assistance or an accommodation to apply for a posted position, please send a request to:

Application Accommodations
P.O. Box 1950
South San Francisco, CA 94080

This accommodation process is not for the general submission of application materials, and only inquiries related to accessibility of the online application system will be considered.

Please enter the number as digits and letters only, with no spaces or dashes.

All of your time must be accounted for. There are options available from the drop down menu that will let you fill in the gaps. For example, if there was a period that you were unemployed, select from the drop down menu that you were not employed and enter in the date range that corresponds to that status.

You may call for toll-free assistance: (866) 777-1979. Support representatives will be able to unlock your application and send you another link to log in to your existing application.

You will need to contact your recruiter and let him or her know. If the recruiter would still like for you to complete the application, he or she will need to enter your information into the system again. You will then receive a link to the new application.

In this situation, there are options available from the employment type drop-down menu that will allow you to account for your time. For example, you can choose an option indicating that you were in school or unemployed.

It is likely that your screen resolution is not allowing that section of the page to be displayed. Scroll down the page and you should see the option to add an additional employment. If you still do not see this function, please call for technical support: (877) 777-1979.

Please call for technical support: (866) 777-1979. They can send you another link to your existing application.

This is correct. Your application must be completed in its entirety and submitted in order for the recruiter or the system to order your background check.

Genentech offers a wide variety of benefits, services and programs designed to make it easier and more convenient for employees to manage the sometimes difficult task of juggling work and everyday life.

Roche's Long-Term Incentive program for Genentech delivers equity to employees through Stock-settled Stock Appreciation Rights (S-SARs) and Restricted Stock Units (RSUs).

Genentech is committed to creating an exceptional workplace where we help employees manage competing demands for their time by offering flexibility in work arrangements. Flexible work arrangements may be considered when business and work requirements permit.

Telecommuting and remote work arrangements are available to eligible job functions and can be considered when business and work requirements permit.

We believe there is a "DNA" to our culture, an underlying code that stays fairly constant as we grow and adapt to changing circumstances. You can read more about our culture in the Working Here section of the career site.

Genentech continues to review our benefits and services on an annual basis to offer attractive and competitive benefits and services to our employees.

Genentech offers a Tuition Assistance Program after one year of service. Through this program, we reimburse 100% of costs, up to $10,000 a year for tuition, books and lab fees for courses related to your career.

With the merger, our South San Francisco campus became the headquarters for Roche pharmaceutical operations in the United States, and Genentech Research and Early Development now operates as an independent center within Roche. In this new era at Genentech, there are continued opportunities as we remain focused on innovation and motivated to bring breakthrough medicines to patients who need them. The important elements of our culture have remained unchanged. Employees continue to cite the chance to make a difference in the lives of patients as the number one reason they enjoy working at Genentech.

Over the course of the merger, Roche recognized how important the Genentech culture was to the company's success. Accordingly, Roche made a decision to maintain and foster those special elements that have defined the culture, including a scientific, data-driven mindset, strong patient focus and an environment of "casual intensity."