Intern - Corporate Groups - Pharma Informatics: Patient Access

South San Francisco, California
United States

Job ID: 00455934

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The Position

Genentech Access Solutions was created to help patients get the Genentech medicine they have been prescribed and reinforces our commitment to bringing cutting-edge science to patients. Our dedicated group has the determination, know-how and ability to help solve the access and reimbursement challenges faced by patients and practices every day. 

We are the patient access experts who strive to help patients and care teams address their unique needs—because our people are committed to making a real difference for each patient. 

We are currently recruiting for an Intern for the Patient Access portfolio which supports technology implements of systems, tools and processes used by Genentech Access Solutions.


  • Collaborate with Project Managers, Architects, Engineers, Developers, and User Experience Designers on scope, solutions, constraints, and risks
  • Analyze/document current and future business process models
  • Utilizes critical thinking skills and demonstrates fluent use of structured problem solving, including proactively identifying strategic barriers, process changes and improvements
  • Is trustworthy and reliable; follows through with commitments.
  • Engages in clear, two-way communication, listens actively and cultivates diversity of thought and perspective
  • Clarifies decision makers and parameters for decisions 
  • Influences the broader organization on important issues
  • Identifies and/or aligns on organizational change management needs, plans and executes effectively
  • Applies technical and business expertise to coach team on strategic account management and innovative problem solving. Maintain and grow current business expertise and share it with team members and other colleagues
  • Plan and allocate resources to effectively accomplish the work to meet departmental productivity and quality goals

The successful candidate will demonstrate the following competencies critical to this role: 

  • Strategic Agility – Provides clarity and focus on a few key priorities and articulates wise, long term objectives and strategies.
  • Teamwork and Collaboration – Effective collaborator amongst their peers and partners, and is able to pull the team together around a common goal. Balances personal, team, and department priorities and is solution oriented in managing competing priorities.

Who You Are

  • 3rd or 4th year BA/BS in Business, Science, or Computer Science preferred
  • 5-7  years experience and demonstrated ability to work in fast-paced, high-growth environment
  • Experience and understanding of application development methodology - including Agile and Waterfall approaches, functional requirements, process modeling and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations
  • Excellent written and verbal communication skills; ability to quickly produce clearly written, well-organized documentation; excellent presentation and meeting facilitation skills
  • Proven skills in relationship building, customer-focus, decision-making, and problem solving
  • Demonstrated ability to quickly learn the business in unfamiliar areas
  • Experience and understanding of any of the following areas a plus:
    • Pharmaceutical/Biotech environment
    • Business processes in case management, reimbursement management and support

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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