Head, Business Management Office (BMO), PD Personalized Healthcare (PHC)

South San Francisco
California, United States of America

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The Position

Considering local candidates only.

Position Summary:

Personalized Healthcare (PHC) creates opportunities to improve outcomes for patients today and in the future.  The PDP function contributes to PHC by deepening capabilities in and delivering value by

  • Accessing meaningful data at scale (high-dimensionality datasets with longitudinal clinical trial data, real-world data, whole genome sequencing, transcriptomics, immune system profiling, anatomic and pathology imaging data, and digital health data)
  • Applying advanced analytics to accelerate insight generation
  • Feeding forward insights re: disease activity/disease characterization to inform research and development decisions which improves our internal productivity and provides evidence to inform external decision-makers including patients, healthcare providers, governments, regulators and public and private payers.

As the Head of the PHC Business Management Office (BMO), you will lead a team of direct reports to enable streamlined operations for the PDP function.  The Business Management Office will partner with PDP Leadership to facilitate business planning, anticipate and support functional decision-making and action taking, forecast resource needs and contribute to solutions, and partner on the definition of functional priorities and track business value and progress attributable to PD PHC. You will form strong relationships with business partners and key stakeholders to sense emergent business needs and provide solid, scalable business solutions for PDP.  

Key Accountabilities/Responsibilities:

People Management/Leadership

  • LEADING: Attract a diverse, talented and productive pool of people; Develop, coach and inspire your direct reports to achieve results and perform at their best; Foster a strong team spirit and learning culture; Design an organization that effectively delivers PDP operational support
  • TEAMWORK & COLLABORATION: Share and leverage operations better practices (e.g., project management, learning & development, communications) and related resources with other PD groups for maximum efficiency; Develop and cultivate strong relationships with group function business partners and stakeholders of the project team system
  • STRATEGY: Clarify your vision of long-term objectives and strategies for the group always targeting value delivery; Communicate the group’s priorities balancing trade-offs between short-term and long-term aspirations

Expertise in Business Operations and Project Management

  • DECISION-MAKING: Ensuring team input and guidance into business operation solution definition and execution; Determining team resource assignments based on project fit, interests and availability
  • PORTFOLIO MANAGEMENT: Introduce and sustain relevant tracking and reporting that enables management action and meaningful interventions to keep functional deliverables on track with expressed commitments; Defining and managing the near-term, forecast and 2-year outlook budget to support the function
  • PROJECT MANAGEMENT: Driving PM excellence across your team with consistent impact across the global PHC project portfolio and PDP organization through best practice methodologies, processes, systems and other tools; Driving in-depth understanding of drug development and how PDP/PHC capabilities and assets integrate to deliver value to R&D and Commercialization decisions.
  • MANAGING CHANGE: Champion and accelerate PDP functional adaptation to change; Embed scalable new practices into the way PDP operates


  • Leadership:  Demonstrated outstanding leadership of multiple assignments/projects and teams;  Has a track record of achieving outcomes that advance the business; Proven track record for meeting/exceeding quantitative targets and qualitative goals; Role models Roche Leadership Commitments and Product Development Behaviors
  • Business excellence: Possesses in-depth knowledge and broad experience in the pharmaceutical or related industry; Outstanding organizational and time management skills: proven abilities to manage multiple, often complex and sometimes competing, objectives, goals and other priorities to effective and efficient conclusion; Proven ability to plan and resource multiple projects on short-, medium- and longer-term bases; Develops efficient processes based on business knowledge and coordinates with others to get things done
  • Collaboration:  Ability to execute change initiatives in a dynamic global environment effectively collaborating within and across multiple organizations and with stakeholders of various background and skill sets; Skilled in establishing and facilitating a collaborative and respectful team/group environment; Contributes actively to group learning from both success and failures
  • Communication:  Able to simplify a complex set of components into a simple, effective message; Exhibits professional maturity, confidence and competence in communications; Knows how to summarize and communicate the key points and business case for others to effectively and expeditiously make important business decision; Fluent written and verbal English
  • Initiative:  Able to define priorities and focus on areas that add value; Self-motivated and disciplined to deliver results; Asks for feedback to continuously improve own work and that of the group; Finds ways to scale their team’s assignments to make space for growth opportunities and evolving demands
  • Influencing:  Demonstrated skills in persuading senior leadership on strategy, initiatives implementation and decision-making; Possesses a strong self-awareness to apply appropriate influence skills in varied situations and with various levels in the organization to achieve business objectives; Has a proven track record of building strong and sustainable relationships with internal and external partners/stakeholders
  • Problem solver:  Knows how to apply design thinking and problem solving frameworks; Comfort with ambiguity and demonstrable abilities to learn and adapt quickly; Demonstrates ability to implement and embed solutions.
  • Ability to travel globally


  • Bachelors or higher-level Degree (business, life sciences or related discipline is preferred)
  • Project Management certification is a plus
  • 15 or more years’ experience in the pharmaceutical or related industry (additional diagnostics experience is a plus)
  • 3 or more years’ people management experience
  • Up to 15% foreign and domestic travel
  • Extensive project management experience, including:
    • leading large-scale, cross-functional teams in a multicultural, matrix environment
    • strategic planning, risk management, change management, facilitation of workshops, etc.,
    • project management practices, tools  and methodologies
    • budget management

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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