Information Technology Strategy Manager, Data and Records

South San Francisco
California, United States of America

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The Position

Seeking technology professional with enterprise-wide focus on electronic records management. This individual will lead complex, cross-functional work related to information management and make decisions that consider both business and technical needs. 

Key Responsibilities:

  • Developing strategies to drive the application of records management principles to electronically stored information so that electronic records are reliable, available, and usable throughout their lifecycle
  • Innovating approaches to help users find and access electronic information while balancing legal and business risk
  • Advising employees about electronic records management and acting as primary contact for electronic records related questions from employees and IT
  • Setting and managing KPIs related to electronic records management
  • Partnering with global records management colleagues to develop tools and processes to support the business in managing electronic records
  • Establishing records management requirements for systems that store electronic records, including requirements for decommissioning, and partnering with global IT teams to ensure requirements are satisfied
  • Overseeing employee training and communications that support electronic records management strategies and goals
  • Assessing new technology against records management and eDiscovery requirements
  • Acting as Genentech business solution owner for FileNet, FileTrail and scanners, including liaising with IT and vendors for any support, and drafting and reviewing documentation for validated systems, etc.
  • Overseeing the lifecycle of records management applications and eDiscovery tools to decide topics such as when to upgrade and when to decommission
  • Writing and maintaining descriptions of systems that are sources of data subject to eDiscovery
  • Serving as the Technical Lead for eDiscovery tool evaluations
  • Leading and directly managing direct report(s)

Who You Are

Ideal Experience/Education:

  • Bachelor’s degree required (advanced degree preferred)
  • Degree in information science, computer science or information technology preferred
  • 10 or more years of relevant work experience in information science or information technology required
  • Experience with machine learning, data classification, and information retrieval approaches preferred
  • Experienced user of enterprise content/records management software such as FileTrail, and FileNet, as well as the records management functionality in Google and Microsoft Office applications
  • Experience in a role with responsibility for developing strategy required
  • Experience in a corporation/regulated industry preferred

Critical Competencies:

Experienced Business Advisor:

  • Proven ability to deliver sound, clear, practical advice in a business setting
  • Excellent judgment and interpersonal skills
  • Ability to understand emerging technology and trends
  • Ability to gather business requirements and communicate them to technology partners

Influential Communicator:

  • Outstanding communication skills, both verbal and written
  • Superior client-relations skills
  • Ability to influence and collaborate with other employees, business partners, and IT
  • Business presentation experience, including experience presenting to more senior leaders
  • Strong influencing skills: proven track record and experience building and cultivating relationships with key partners and stakeholders across organizational levels 

Adaptive and Results-Oriented Performer:

  • Ability to multi-task with ease
  • Ability to support multiple, complex matters and projects at the same time
  • Ability to work both in a team and independently
  • Project management experience preferred
  • Fast-paced, yet detail oriented

Technology and Information Expert:

  • Ability to work with IT to understand new technology and determine ways to meet business needs
  • Ability to convey requirements to IT and influence solutions
  • Ability to develop information classification schemes and procedures
  • Knowledge of ways to protect key electronic information
  • Ability to identify impact of implementing new technology on information management strategy


  • Demonstrated skills managing and developing employees
  • A visionary who inspires reports and colleagues and who can influence stakeholders

Travel: Limited national and international

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.

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