Sr. Manager, Content Management Platforms

South San Francisco
California, United States of America

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The Position

Position Summary:


The digital center of excellence is a functional group within Genentech Business Operations (GBO) comprised of experienced digital experts who partner across CMG to orchestrate and deliver integrated digital customer experiences that drive measurable business outcomes.

The purpose of this role is to be the subject matter expert and solution owner for our CMS (Content Management System) platforms within the digital COE. They will be responsible for understanding business and customer needs, identifying opportunities for automation and innovation, designing and implementing solutions that allow for scale and efficiency.

Key Responsibilities:

  • Accountable for solution architecture and roadmap of CMS platforms
  • Responsible for CMS solution performance as measured by the enablement of business outcomes
  • Responsible for proposing technology solutions and getting buy-in from functional leaders/squad leaders, securing investments and then leading teams to implement such solutions
  • Define and manage solution architecture from idea to implementation ensuring that solution supports the business objectives, while maintaining the integrity of the overall enterprise architecture
  • Provide technical leadership to team members and vendor resources (onsite and offshore). Manages platform/technology vendors, including contracting
  • Proactively identify and determine solutions to execute business objectives
  • Represent technical POV in cross-functional team meetings for defining new requirements or resolving business issues as needed.
  • Maintain product technical knowledge and lead architecture design discussions
  • Work with other platform leads and architects to design and implement high availability, high performance systems in support of strategic goals.
  • Review the team’s work to ensure compliance to standards and best practices.
  • Be an owner in defining and overseeing overall development/data governance and standards.
  • Specialized knowledge in the CMS practices and trends
  • Leads and participates in cross CMG efforts requiring the integration of data and systems in order to drive business and customer outcomes
  • Drives efficiency and improvements in CMS operations and strategy by advising/training on the effective use of platform/data

Skills and Competencies

  • Ability to anticipate business needs, drive clarity in ambiguous situations and strong problem-solving skills
  • Excellent planning and executional skills; ability to build strategies and plans that align with business priorities
  • Strong system and data Integration skills, as it relates to digital marketing
  • Solid large project management skills to ensure that all project deliverables are on time and high quality
  • Strong business analysis skills, documenting and developing operational and governance processes
  • Strong understanding of Cloud technologies
  • Strong critical thinking and analytical skills
  • Strong collaboration & communication skills
  • Strong vendor and stakeholder management & negotiation skills
  • Ability to forecast and manage resources for operations
  • Ability to gauge the feasibility, impact and risks of proposed enhancements & innovations
  • Ability, comfort & commitment in/to operating in a highly regulated environment and industry, which requires understanding of the imperative for compliance with company policies, procedures and other relevant internal or external laws and regulations


  • Bachelor’s degree in Engineering or a related field
  • MBA or other related graduate degree preferred


  • Overall technology experience of 10 years
  • 5+ years of experience in CMS strategies and technologies
  • Experience architecting and implementing DAM/CMS systems
  • Experience with Adobe platforms a plus


Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.

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