Manager, Internal Communications

South San Francisco
California, United States of America

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The Position

Manager, Internal Communications

The Position

The manager of internal communications will be responsible for developing and implementing internal communication strategies that help build trust in leaders, educate employees about the business, enhance our employees’ day-to-day experience and support our culture.

  

The ideal candidate will be passionate about communicating with employees, creative, driven to experiment, willing to fail fast, highly detailed-oriented, organized and able to multi-task, as well as have strong executive presence, good judgment and excellent written skills. He or she must be dedicated to supporting our executives’ commitment to communicating authentically, transparently and without corporate speak and jargon.

This position is an intense, fast-paced and influential role within a fun, experienced and high-energy team. This individual will report to the director and head of Internal Communications.

Key Responsibilities:

  • Execute key tactics and events for the annual internal executive communications and visibility plan.

  • Draft select executive communications across a wide variety of internal channels and mediums with high quality and attention to detail.

  • Create and deliver strategic communications that help our top 150 leaders be even better and more aligned communicators.

  • Develop and deliver compelling, consistent messages in support of key programs and initiatives that contribute to Genentech evolving as a great place to work (e.g, benefits, compensation, campus amenities and technology enhancements)

  • Work with internal clients to understand communications needs, provide counsel and execute key tactics including but not limited to emails, news articles, human interest stories, podcasts, videos, quizzes, apps, posters, photo snapshots, infographics, memes, giveaways, events and experiences.
  • Manage and support the execution of meetings of the Genentech’s cross-functional internal communicators network.

  • Act as a corporate journalist for our intranet, writing compelling stories that inspire and educate our employees.

  • Manage Internal Communications’ measurement efforts including collecting and analyzing data to drive value and impact.

  • Manage the Internal Communications team’s two-way feedback channels, including preparing summaries and recommendations for enhancements.

  • Spot communications, technology and employee engagement trends that will help the Internal Communications team continue to evolve its thinking and practices.

  • Draft materials to support best employer awards.

  • Work across the Internal Communications team and with partners across the company on communications projects as needed in the best interests of the company and its employees.

Who You Are

Qualifications

  • BS/BA required

Experience

  • A minimum of 5 years of experience in communications and/or public relations; internal communication experience preferred
  • Experience developing and executing communications strategies, plans, programs and events
  • Solid understanding of executive communications, employee engagement, channels and event management
  • Biotech or pharma experience is highly desirable

To be successful, the individual in this role must have:

  • Outstanding communications and presentation skills, both written and verbal
  • Strong story-telling skills, excellent editorial judgment, a passion for language and a dislike for corporate speak
  • The ability to distill complex content into clear, concise and engaging communications, and be able to write with speed and accuracy
  • A strong track record of building and maintaining constructive relationships with leadership, internal business partners and colleagues
  • The ability to influence without authority, particularly across functions, geographies and levels, and the ability to work with various departments and teams to drive alignment and successful coordination
  • Strong attention-to-detail and project management skills
  • Strong executive presence to build high credibility with senior executives as needed (e.g., CEO, CFO, etc.)
  • Outstanding time management and organizational skills
  • A demonstrated commitment to innovation in the field of internal communications and ideally executive communications
  • The ability to effectively prioritize complex workload demands and deadlines
  • Strong customer-orientation and proven track record of collaborative work relationships
  • Strong creative ability, knowing how to use creative design effectively to enhance employee understanding of business strategies and engagement
  • Experience managing external vendor partners and other internal colleagues in the execution of communications strategies, plans, programs and events

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.


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