Management Associate, PD Personalized Healthcare (PHC)

South San Francisco
California, United States of America

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The Position

Personalized Healthcare (PHC) creates opportunities to improve outcomes for patients today and in the future. The Product Development Personalized Healthcare (PDP) function aims to drive Genentech/Roche enterprise transformation across the Pharma value chain by " Accessing meaningful data at scale (high-dimensionality datasets with longitudinal clinical trial data, real-world data, whole genome sequencing, transcriptomics, immune system profiling, anatomic and pathology imaging data, and digital health data) " Applying advanced analytics to accelerate insight generation " Feeding forward insights re: disease activity/disease characterization to inform research and development decisions which improves our internal productivity and provides evidence to inform external decision-makers including patients, healthcare providers, governments, regulators and public and private payers.

As a Management Associate, you will report to and work in close partnership with the Head of the Business Management Office (BMO) and colleagues in the BMO. You will provide key administrative and logistics support as well project coordination. You are a pragmatic and proactive owner of administrative processes. You will collaborate with peers to ensure streamlined & efficient operation of administrative support processes. You are adaptive and a fast learner who can take on project coordination assignments in partnership with Project Management Office (PMO) and BMO colleagues.

Primary Accountabilities and Responsibilities

  • Event Management: Manages in-house (site/function) TCs/VCs/All-Hands and offsite meeting logistics planning; Coordinates office moves
  • Process Management: Works independently with strong organizational and proactive approach to work; Manages administrative processes for the sub-function (candidate interviews, travel/accommodations within travel policy, expense reporting, office supply ordering, information tracking, content management on relevant portals/sites, , oversight of  contracts and financial cross-charges, procurement such as software ordering, and new hire logistics onboarding)
  • Service Provider Management: Vendor transaction/documentation support
  • Quality & Compliance Management: transaction processing to support healthcare provider interactions (iHCP); Trouble-shooting people and training management systems (e.g, PharmaRes, LMS/LSO)
  • Resource Management: Manages complex calendaring, coordinates department activities, tracks site spend and expenses that should be cross-charged to projects or other functions
  • Communications/Change Management: Exercises discretion with sensitive/confidential information; Acts as knowledgeable go-to person for administrative/operational guidance; Assists with formatting or editing slides and departmental materials/posting of functional documents
  • Project Coordination: Tracking implementation plan progress and actions and issue management associated with specifically assigned projects.


Business Excellence: Contributes solutions that streamline efficient operation of the PDP function; Acts as go-to person for administrative & operational guidance; Good at developing prioritization of own work queue to get things done; Knows how to organize people and activities

Collaboration: Applies curiosity and continuous learning to achieve deliverables efficiently and effectively; Skilled in establishing a collaborative and respectful team/group environment; Contributes to group learnings from success and failures. 

Communication: Exercises discretion with sensitive confidential information; Produces well-organized and timely responses via e-mail.; Simplifies messages to achieve effectiveness in both written and oral communications; Proficient in creating non-technical presentations; Effective communication with business partners

Initiative: Achieves impact for the PDP function; Shares their plans and follows through on commitments made; Able to define priorities and focus on areas that add value; Initiates deliverables without complete instructions/scope; Self-motivated and disciplined to deliver results.  Asks for feedback to continuously improve own work and that of the group

Influencing: Demonstrated skills in negotiating requests/deliverables to achieve desired end outcomes and balance work efficiently; Effectively influences PDP business partners and management

Problem-solver: Demonstrate ability to gather, verify and analyze data to support group’s data-driven decision-making; Reliably solves for significant administrative and logistical problems

Leadership: Learns about corporate strategy and PD agendas through project assignments; Understands Pharma and PD strategic objectives; Manages accountability for their work maximizing value for PDP; Speaks up and volunteers to lead new work scope to support team effectiveness.

Who You Are

  • University/ college degree
  • 2+ years experience working in an administrative capacity providing support to multiple leaders simultaneously, in a corporate setting
  • 2+ years’ work experience being agile and adaptable in order to keep up in a fast-paced, dynamic work environment
  • Experience and expertise in problem-solving, operational excellence and stakeholder management
  • Proficiency in using with Microsoft Office Suite and Web-based systems --Google suite, Web-ex and in-house web-based systems very helpful (e.g., PlanSource, Concur, SAP, etc.)
  • Experience working with multi-cultural teams and/or global (multi-site) is highly preferred
  • Ability to learn systems/processes quickly
  • Ability to attune to people’s unspoken needs
  • Ability to find a pragmatic solution

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.

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