Media Prep Technician, PTD - Site Services

South San Francisco
California, United States of America

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The Position


This Technician will be responsible for completing the following assigned tasks:

•    Preparing media as assigned daily and within a specified time.
•    Managing level of media stock inventory in all areas of operations.
•    Working with lead and supervisor to prioritize tasks and assignments and make recommendations to maximize efficiency and productivity based on team needs. 
•    Increasing the efficiency and effectiveness of the team towards meeting department goals. 
•    Supporting the team by providing training and technical assistance. 
•    Ability to step in and support operations in gRed and GMP areas.

Technical Expertise. Mastery in media preparation. Perform operations free of operational variances and work with a high degree of precision and accuracy. Demonstrate proficiency in all required training activities. Be a technical resource to the team and assist technicians in resolving technical issues. Effectively train other technicians. Adhere to and reinforce GMP practices with other technicians.

Productivity. Maximizing equipment utilization and ensure conformance with customers’ needs. Maximize production output including documentation and labor efficiency while meeting required safety and quality levels.

Teamwork and Collaboration. Work effectively within the team and department through collaboration and teamwork to complete assigned tasks. Involve the supervisor when events and decisions may impact safety or production. Voice opinions constructively, while actively supporting and implementing agreed upon goals and decisions. Promote an atmosphere of teamwork and cooperation by assisting lead and supervisor in recognizing potential conflicts and offering to help team member.

A culture of Engrained Safety. Ensure that safety is the highest priority. Adhere to all safety guidelines and procedures. Effectively respond to safety incidents. Immediately notify supervisor of safety incidents and hazards. Actively identify and resolve safety issues. Meet all compliance requirements for training and support team to create and ensure a safer work environment. Reinforce safety practices and provide safety training to other technicians.

Accountability & Responsibility. Helps to monitor the team’s adherence to SOPs and departmental procedures. Ensure that the work of the team is completed by end of the day. Help resolve operational issues as they arise. Participate in process improvement initiatives.

Communication. Excellent oral and written communication skills. Demonstrate professional conduct when communicating with peers, customers, and supervisor. Provide routine updates to supervisor on progress, status, and issues associated with assigned tasks. Author or revise Internal Procedures.

Customer Service. Communicate with customers in a professional manner. Build strong communication and collaboration channels with stakeholder groups and individuals. Ensure appropriate levels of stock media and practice First-in First-out (FIFO) in all areas of operations.

Leadership. Demonstrate the ability to organize a team in the absence of Lead technician. Provide positive example through technical proficiency, quality and GMP adherence, teamwork, and productivity. Effectively influences others to achieve goals. Assist team in assigning tasks and coordinate team events in alignment with department needs.

This position requires a strong background in media prep operation or a related operational environment, with excellent communication, organization and customer services skills, and a passion for working in a team and executing high-quality media preparation services.

Specific Job Requirements:

  • Possess a BS/BA in one of the life sciences or equivalent combination of education and experience.
  • Understand and demonstrate proficiency with lab equipment
  • Strong interpersonal, communication, organizational skills: has proven abilities to work effectively and efficiently in teams.
  • Passion for continuous process improvement. LEAN or other Operational Excellence training and experience a plus.
  • Leadership skills: demonstrated ability to lead a team if necessary, in a performance-based, customer focused operational organization.
  • Analytical skills: demonstrated a strong ability to solve problems.
  • Excellent oral and written communication skills.
  • Successful demonstration of collaboration and teamwork.
  • Must be a self-starter with a strong focus on quality, attention to detail and deliver results.
  • Must be able to work weekends, off shift and overtime as required.
  • Must be able to provide technical support and training for new technicians.
  • Computer skills: demonstrate the ability to operate computers to enter work orders, purchase orders, notifications etc.
  • Must be able to lift 40lbs and stand for extended periods of time.
  • Must have a clean driving record. 

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.

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