Site Services Communications Manager

South San Francisco
California, United States of America


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The Position

Major Responsibilities:

  • Create campus-wide project communications strategies and plans ensuring effective and timely communication across the Site Services departments and campus occupants
  • Independently determine best method and approach to complex communication initiatives, leveraging input from cross-functional subject matter experts
  • Lead the design, development, delivery and management of project and ad hoc communications
  • Ensure consistency of brand and messaging throughout Site Services, both in writing and design, while allowing individual “voices” to come through
  • Partner with other members of Site Services to determine and deploy the best communication tools/channels (e.g. video, print, graphics) and strategies to provide different employee groups with the information they need in a format that’s easy to find and consume
  • Perform technical editing or writing assignments
  • Simplify complex messages while collaborating closely with one or more authors to ensure employees can easily and quickly understand the content
  • Apply change management concepts to high impact communication plans that involve a change
  • Conduct impact analyses, assess change readiness and identify key stakeholders on communication strategies
  • Identify and manage anticipated resistance to communication plans
  • Consult and coach project teams on the best approach to effectively communicate the subject-matter; this includes an in-depth analysis of relevant information, audience, and goals by asking thoughtful questions that lead the team to the most impactful messaging
  • Independently prioritize workload, determine timelines, and operate under limited direction
  • Partner with Corporate Relations on projects that have a high impact on employees

Qualifications:

Education: Master’s degree or Bachelor’s with equivalent expertise

Experience / Skills:

  • 10-12 years of relevant experience in employee communications
  • Advanced skills and technical competency working with the Microsoft Office Suite (e.g., Excel, PowerPoint, and Word) and google applications
  • Proven collaboration skills across departments and disciplines and proven ability to build and maintain strong relationships with key stakeholders
  • Demonstrated ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment
  • Strong leadership skills
  • Detail-oriented and well-organized
  • Skilled at developing creative, simple, transparent, empathetic, and readable communications.  Proficient at knowing what communication vehicles will have the most impact.
  • Apply a complete understanding of theories and concepts of communication strategy to independently address a broad range of topics
  • Experience and knowledge of change management principles, methodologies and tools
  • Ability to connect seemingly disparate messages and content into stories easily understood by a broad audience
  • Ability to determine appropriate communication methods and procedures based on stakeholder and user groups
  • Proven ability to produce high quality written communications under tight timelines and to manage multiple projects simultaneously
  • Perform work under limited direction and guidance
  • Positive attitude and ability to adapt to constant change
  • Knows how to prioritize efforts and effectively manage time based on business needs
  • Exercises independent judgment and discretion in matters of significance
  • Comfortable working and collaborating with colleagues at all levels of the organization

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.


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