Provide organization, communication, oversight, leadership, training, and administration of internal and external programs and business processes within the Instrument Services department. Design and implement documentation and work process improvements, allowing Instrumentation Technicians to focus on routine maintenance activities.
Develop new and revise existing preventative maintenance and calibration procedures in the Instrument Services and Metrology groups. Work within the change control program to implement the new documents.
Act as an change owner, assessor and/or approver for new and existing preventive maintenance and calibration procedures in the Instrument Services and Metrology groups.
Approve technical documentation as the Master Data SME and Maintenance Strategy SME for Instrument Services.
Serve as an interface to the Training group to ensure that all qualifications for staff in the Instrument Services and Metrology groups are up to date.
Serve as an interface to the Quality Assurance group to assist in aligning maintenance and calibration practices across the network.
Participate on teams representing Instrument Services and Metrology, providing active participation and leadership as necessary per the team's charter and the specialist's role on that team.
Prepare documentation for inclusion of master data into the Computerized Calibration Management System (CCMS) and Computerized Maintenance Management System (CMMS). Work with equipment owners and project managers to ensure that all data is consistent and appropriate. Authoring and/or reviewing of measurement data templates (MDT) for the CCMS is a part of this task.
Recommend, champion, and administer process improvements, especially with respect to advanced calibration and troubleshooting techniques, e.g., Predictive, Test Uncertainties, Instrument Specifications Evaluation, Calibration Intervals, etc.
Establish and sustain clear communications within cross-functional departments and strategic business units, along with external contractors, vendors, and service providers.
Provide support for internal and external audits and inspections for the maintenance and calibration programs.
Evaluate instrumentation specifications and design applications for new instruments and analytical technologies to identify any potential issues that could result in operational vulnerabilities affecting regulatory compliance, excessive costs, process vulnerability, reliability, and reduced system availability.
Contribute to the identification and procurement of appropriate test, service, and safety equipment, as well as spare parts and materials for proper maintenance and repair of process and laboratory instruments and equipment. Approve Material Master and BOM requests for inclusion into MRO Stores and the CMMS.
Provide fault diagnosis, trending, and troubleshooting expertise, while applying advanced theories and principles of metrology calibration and automation engineering, addressing issues that directly impact system or equipment availability and reduction in production capabilities.
Ability to work under only very general supervision and guidance, with more detailed instructions on new assignments. Work is reviewed for soundness of judgment and overall adequacy and accuracy. Works with manager to establish priorities and timelines.
Education and Experience:
Completion of a B.S. degree in Science, or an Electronics Engineering 2-year curriculum at a technical school, or an AA I AS Degree in a related science, or engineering major including substantial relevant on-the-job training.
3-5 years of progressive experience in analytical or process control instrumentation or closely related job with a proven performance record is highly desirable.
3-5 years as a field service technician / engineer or as service contractor for an analytical instrument manufacturer is desirable.
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