Biosample Operations Lab Supervisor

South San Francisco
California, United States of America

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The Position

Relocation is not designated for this position.

The Biosample Operations Lab Supervisor (BOLS) is overseeing a high throughput and automated lab environment and is accountable for the design and implementation of scientific experiments and the development of new sample processing methods and techniques. 

The BOLS is responsible for ensuring that lab activities at BRM Operations fulfill request requirements and is responsible for achieving operational excellence in quality, service level, cost and compliance.

Primary Responsibilities and Accountabilities:

Training, Compliance & People Management  

  • Accountable for the development, authoring, reviewing, and maintenance of associated BRM Ops Controlled Documents (e.g. SOPs, Working Instructions, and Working Documents

  • Responsible for supporting the Lab Head and Head Operations in the implementation of new LIMS systems and associated SOPs, WIs, and WKDs.

  • Responsible for Line management of Sr. BLAs and/or BLAs at local sites, responsible for conducting ongoing individual performance, development, succession planning and training.

  • Supervision of BRM Scientific Manager’s related lab activities.

  • Accountable for task assignments and request fulfillment in associated Operations labs.

Operational Management support

  • Responsible for working with Sample Information and Business Services to provide operational information for forecasting, tracking and budgeting of service requests to enable an overview of future workload.

  • Responsible for implementation, upgrade, process development, and maintenance of new systems, instruments, methods and technologies for the sample handling and the sample processing laboratories.

  • Responsible for leading and supporting local and cross-functional projects/initiatives to maintain and expand lab services, improve operational efficiency and support biosample management activities.

Sample Handling, Storage, Processing

  • Responsible for interacting with cross functional internal and external service providers, researchers and study teams, as appropriate, to ensure the proper conduct of lab activities.

  • Accountable for the adherence of associated GCP compliant processes and local health and safety rules, for sample receipt, tracking, accessioning, processing, distribution and destruction, as well as to ensure all samples are of good analysable quality.

  • Accountable for the  communication and collaboration with Sample Information and Business Services in regards of sample information discrepancies so that high quality sample and associated data are provided to researchers.

  • Accountable for all associated study documentation and testing plans, i.e. completion, filing and archival in accordance with applicable regulations, corporate guidelines, and local SOPs, WIs, and WKDs.

  • Accountable for the coordination of biosample request fulfilment for clinical teams and for exploratory research purposes by scheduling lab activities, tracking request status, and defining operational and technical details of lab requests to be carried out by BLA or Sr. BLA.

  • Responsible for actively participating and positively contributing to the lab environment and team morale through activities including hands-on lab work as needed to ensure functional business needs are met.

  • Responsible to provide performance feedback on vendors and lab instruments to BRM Vendor Management.

  • Responsible for designing and overseeing scientific experiments.

Education / Qualifications:

Minimum: BSc or equivalent in a scientific, medical or healthcare subject (preferably immunology, genetics or molecular biology) with 5+ years experience in an appropriate laboratory setting.

Preferred: Direct and relevant experience in a pharmaceutical/biotech company, MSc, or PhD in scientific, medical or healthcare subjects, preferentially immunology, genetics and molecular biology.  2+ years of leadership or supervisory experience in academic or industry laboratory setting

Experience, Skills, Knowledge

  • Clinical or biological laboratory experience in a high-throughput, automated setting with responsibility for the efficient and timely processing and/or analysis of biological samples.

  • Experience in designing and executing scientific experiments as well as DNA/RNA extraction, QC and processing services.

  • Hands on experience in genetics and genomics and the manipulation and interpretation of resulting data.

  • Experience assessing, tracking and fulfilling research customer needs on an operational level in an efficient and timely way with a high degree of customer orientation.

  • Experience obtaining and documenting approval for sample use according to controlled documents and defined approval processes.

  • Experience defining requirements for and implementing Laboratory Information Management Systems.

  • Familiarity with the biopharmaceutical drug development process.

  • Planning, organisational and project coordination experience.

  • Proven experience in line management and supervision of the work of others.

  • Direct line management experience in a regulated lab setting would be a plus.

  • Proficiency with PC computer systems.

  • Strong organizational, multitasking, and prioritization skills.

  • Strong written and oral communication skills, fluent in English (written and verbal)

  • Requires attention to detail and accuracy in data entry while maintaining study timelines.

  • Strong analytical and problem solving skills, paired with partnering and performance skills.

  • Team player with strong interpersonal skills and the ability to build effective working relationships inside and outside their functional area with experience of working in multi-cultural teams.

  • Demonstrated ability working under pressure and to tight timelines.

  • Good level of initiative and the ability to work independently and with minimal supervision.


    Who We Are

    A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

    The next step is yours. To apply today, click on the "Apply online" button.

    Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

    At Genentech, we share salary ranges with applicants during the recruiting process, if requested. Third party salary estimates may not be accurate or up-to-date.

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