The Trainer/Sr. Trainer roles can be focused on different areas of training – sales, brand or clinical.
The general purpose of this role is to develop and execute a full training curriculum to support assigned CMG trainings. This role will apply in depth knowledge of a specific area, general field-related experience and specific product and marketplace knowledge to facilitate trainings for sales and marketing groups. The position will work within a core learning and development support team made up of managers, trainers, project managers and administrative staff. These teams work closely with internal and external partners/stakeholders to ensure alignment of training programs with organizational objectives.
Create and deliver trainings that drive role effectiveness for the targeted audience.
Leverage understanding of the sales teams’ needs, perspective and capability in creating high quality trainings with the agility to adapt to a rapidly changing competitive environment.
Understand effective adult learning principles. Apply instructional design in creating relevant and manageable training materials and programs.
Establish partnerships with various teams and their leadership within the organization (i.e., Market Planning, Competitive Intelligence, Legal, Marketing and/or Sales) to ensure accuracy and quality of training content.
Serve as a training expert to Genentech by identifying current gaps in training content and strategy, creating implementation plans and managing stakeholders.
Be proficient with required knowledge in the respective area of training – sales, brand or clinical – to incorporate necessary skills and behaviors into training content, materials and programs to ensure maximum effectiveness.
Ensure that all trainings designed and delivered are fully aligned with Genentech’s standards and operational objectives.
Evaluate the effectiveness of the training programs and training materials.
Complete all compliance training requirements. Reinforce with team the importance of adhering to compliance policies. Raise questions proactively and seek advice as needed.
At the Sr. level:
Incumbents in the Sr. Trainer role are expected to demonstrate a higher level of leadership, impact and experience than what is expected in the Trainer role. They are expected to:
Assist with onboarding new team members and consistently mentor CMG Training & Development employees.
Be involved in higher-level stakeholder management.
Utilize expertise and experience to support Genentech stakeholders.
Demonstrate ability to act with greater autonomy and leadership in developing and delivering training and executing stakeholder management.
Is goal-directed, persistent; driven to achieve objectives
Holds self and others accountable for results
Aligns behaviors to support the goals
Reads verbal and non-verbal cues of others
Uses appropriate methods or approaches to communicate with others
Keeps others informed
Thinks through problems clearly and logically
Gathers information necessary to make decisions
Makes decisions even when all information is not known
Teamwork and Collaboration
Cooperates and supports colleagues to be successful
Provides and solicits input and information
Establishes and leverages relationships
Technical and Business Expertise
Is acknowledged as an expert in the organization and acts as an advisor to those within and outside of CMG Training & Development
Understands the challenges faced by Genentech and creates programs to address the same
Qualifications & Experience:
Bachelor’s Degree is required; Graduate level or higher degree is preferred
3 or more years’ work experience in biotechnology or pharmaceutical industries is required
Previous field experience in sales or customer facing role is preferred
Business travel by air or car is required for regular internal and external business meetings
Who We Are
A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry
for more than 40 years, using human genetic information to develop novel medicines for serious and
life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious
illnesses. Please take this opportunity to learn about Genentech where we believe that our employees
are our most important asset & are dedicated to remaining a great place to work.
The next step is yours. To apply today, click on the "Apply online" button.
Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.