Sr. Compliance Training Manager, HCO

South San Francisco
California, United States of America

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The Position

Healthcare Compliance Office (HCO) Sr. Compliance Training Manager

Develops and maintains an in-depth understanding of Genentech’s business, organizational structure, reporting relationships, core business practices, policies & procedures, as these relate to healthcare compliance and ethics.  Co-develops and executes a compliance training curriculum across all business and functional areas in close collaboration with internal and external stakeholders/partners, to ensure that high quality training materials and programs are developed and delivered.


  • Training Development & Delivery
    • Assists to execute HCO Training Strategy and oversee and deliver training curriculum
    • Works with HCO team to pull through policy changes to develop relevant training as required
    • Serves as a training expert to HCO by identifying current gaps in training content and strategy, creating implementation plans and managing stakeholders.
    • Owns, develops and delivers complex training across several functional or business areas that drive role effectiveness for the targeted audience.
    • Ensures that all trainings designed and delivered are fully aligned with Genentech’s standards, operational objectives and compliance culture.
    • Evaluates the effectiveness of the training programs, delivery methods, content and training materials.
    • Delivers live trainings in group settings
    • Partners with functional and business areas to assist with or create customized compliance training
    • Where applicable, manages outside vendors to ensure on-time, on-target and within-budget deliverables.

  • Policy Development
    • Keeps current in the area of healthcare compliance and ethics.
    • Proactively identifies and addresses compliance issues  and recommends new or amended healthcare and related compliance and ethics policy statements to HCO and cross-functional leadership, partners and other stakeholders including specifying actual or potential implications to existing business operations, procedures and practices
    • Participates, with limited direction, in complex cross-functional internal teams reviewing business processes that affect  Genentech compliance, ethics and related role-based compliance manuals
    • Helps others apply laws and regulations correctly and ensure consistent adherence. Is relied upon for sound compliance guidance and applies a strategic approach to problem-solving
    • Acts as a point-of-contact for questions about healthcare, ethics and related compliance statements. Includes responding to inquiries and providing guidance on compliance and resources to support business operations, team and individual adherence
    • As assigned, assists with other HCO duties and/or projects including but not limited to matters related to operations, privacy, audit and transparency areas.


  • Has impeccable ethics. Demonstrates, or has proven abilities to demonstrate, Roche Values & Leadership Commitments
  • Strong verbal and written business communication skills: highly adept at synthesizing and summarizing complex and/or voluminous content into clear, concise and actionable communication or training
  • Strong influencing skills: proven track record and experience building and cultivating relationships with key partners and stakeholders across organizational levels
  • Strong negotiation skills: can effectively drive discussions and decisions toward desired end-results
  • Strong process-orientation: has proven effectiveness in identifying, developing and implementing scalable/sustainable process and other continuous improvements to achieve organizational efficiencies and increase effectiveness
  • Excellent project management skills: can prioritize multiple tasks and goals to ensure timely, on-target and within-budget accomplishments
  • Strong business acumen: understands how the business “works” and demonstrates consistently effective “navigation” across the organization
  • Demonstrates ability to identify appropriate resources. Exercises good judgment in terms of when to leverage internal resources
  • Thinks “outside of the box” for effective training solutions
  • Must demonstrate in-depth knowledge of the bio/pharma industry (compliance, legal, clinical affairs, and product marketing)
  • Must demonstrate in-depth knowledge of the legal and regulatory environment, as it relates to healthcare compliance in the bio/pharma industry (includes anti-kickback statutes, government fraud & abuse, off-label promotion, PhRMA Code, etc.)
  • In-depth knowledge of and experience with instructional design a plus
  • Ability to travel
  • Bachelor’s Degree (life sciences, law, public policy, marketing, business, education, finance/accounting or related discipline preferred)
  • Graduate-level Degree preferred (JD, MBA, MEd or related discipline)
  • Healthcare Compliance Certification (before or w/in 6 months of appointment) required
  • 6 or more years of work experience in legal, compliance, policy, auditing, training, communications or related discipline in the bio/pharma industry
  • 4 or more years of previous experience leading large-scale cross-functional project teams or other forums in design, development and implementation of training, policies, programs or projects with significant organizational impact


Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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