Functional Excellence Manager (Risk, Contracts & Compliance)

South San Francisco
California, United States of America

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The Position

The Functional Excellence Manager is a member of the RCC Operations and Enablement Team in the Strategy & Performance function. The Functional Excellence Manager supports the global Risk, Contracts & Compliance (RCC) operational performance of contract process execution (including contract request validation, drafting, negotiation of legal terms, quality control, legal approval, execution into repository), data and reporting for performance and budget. In addition, they are responsible for supporting the RCC performance and development strategy, including managing some service provider activities and implementing and related elements of transformational projects and ensuring appropriate tools, templates and (self-service) infrastructure is in place across the contracting process. In day to day operations significant time and effort is required to influence specific internal and external cross-divisional global procurement and business stakeholders. The Functional Excellence Senior Specialist facilitates alignment across RCC capability teams and relevant business stakeholders.


  • Collaborate with RCC capability teams and business stakeholders to ensure an optimal combination of external resources to effectively and efficiently support service delivery.
  • Maintain and contribute feedback to the global resourcing strategy for RCC by proactively understanding the RCC stakeholder business requirements and service provider capabilities
  • Support the Contracting GBPM in the definition of consistent processes and solutions for all Roche business partner requirements in accordance with Roche Procurement policy and applicable business partner policies and regulatory requirements.
  • Lead, contribute to or support current and future business process enabler requirements. Ensure applicable team members and functional service providers contribute to and support development and enhancement of enablers. Support transition of legacy systems.
  • Support and implement the vision, engagement, transition management and ongoing momentum of resource and resourcing related transformational projects, including stakeholder management and communications strategy and implementation plans
  • Support Operations & Enablement leadership in aligning with Procurement and business leadership vision and strategy for annual goals and that objectives are articulated and carried out by services providers.
  • Develop and support enhancement of current and future Operating Model Enablers (frameworks, playbooks and templates). 
  • Work with enabler user community stakeholders to ensure development, enhancement, implementation and overall governance and ensure requirements are defined and validated prior to being incorporated into owned operating model enablers.
  • Utilize formal and informal networks to drive harmonization across categories and regions. Ensure accessible documentation of Resourcing Excellence services and key contacts and ensure appropriate communication through established business partner and stakeholder communities.
  • Work closely with Contracting GPBM to ensure global end-to-end process communication is distributed to relevant user communities
  • Ensure sustainable continuous improvement of quality, efficiency and effectiveness of service scope.
  • Contribute to development and delivery of overall (sub-) capability team and service provider budgets and resources required to support the annual operating activities and service level agreements as part of the annual budgeting cycle.  
  • Support performance management and governance of service providers including service provider staff onboarding, aligning on Key Performance Indicators (KPIs) and service levels in collaboration with RCC capability teams, monitoring delivery, providing input on service provider operations to best fit RCC needs, driving issue resolution, assisting with service provider contract and rate negotiations.
  • Contributing to coaching, mentoring and peer development, including supporting onboarding. 
  • Consciously create a workplace culture that is consistent with the Company's identified mission, vision, guiding principles and values. Foster a spirit of teamwork and model the corporate values of integrity, courage and passion. Encourage openness, honesty and unity among department members.
  • Foster a compliance culture and demonstrate compliance leadership by ensuring that Employees are aware of the importance of compliance in their day-to-day activities, and are adequately trained in and compliant with all relevant policies and practices at both a global and local level. 

This position is based in South San Francisco and is not eligible for relocation.


  • Undergraduate degree with a Paralegal credential is required
  • Masters or legal degree is preferred
  • 10+ years related business experience
  • 7-10+ years of procurement experience
  • Demonstrated leadership, stakeholder influencing/management and negotiation skills
  • Demonstrated expert knowledge of legal, compliance and/or third-party risk management ● Excellent contract drafting and negotiation skills
  • Project / program management experience in complex multidisciplinary context
  • High degree of dedication, motivation and ability to work under pressure Strong analytical and contract administration skills, verbal and written communication skills, and the ability to interact effectively with internal and external business partners in a global environment.
  • Strategic thinking, has aptitude to network with and to influence others, to challenge the status quo, demonstrates creative problem solving, and decisive decision-making skills.
  • Results driven and the ability to engage and deliver through others
  • Business level fluency in English
  • Lean Six Sigma, Kaizen, and/or project management certification desirable

Travel requirements

Availability and willingness to travel (air and ground both domestic and internationally) up to 5% of time

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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