Operations Manager/Senior Operations Manager

Oregon, United States of America

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The Position

The primary responsibility of the Quality Business Operation Manager is to act as a thought partner and provide support to the Quality team on a wide variety of organizational and strategic matters. You will take charge of our Quality site roadmap and help us to reach our aspiring goals. You will be integral in developing the Quality related parts of the business plan and roadmap. This includes working on strategy deployment and forming strategy realization teams, building and implementing our communication plan, and defining engagement actions and metrics to live up to our purpose and aspiration statements. You will be supporting our continued transformation to a more empowered, cross-functional, fit for purpose organization and the adaptation of an agile mindset. 

In this meaningful role you will be a member of the Hillsboro Quality Leadership Team and report directly to the Quality Site Head. It is a unique opportunity to demonstrate strategic agility as well as collaboration, communication and meeting facilitation skills in a diverse and rapidly changing environment. 

In this role, your main accountabilities are:

  • Strategy Deployment: As a member of the Quality Leadership Team, contribute to the development of the long-term vision for the Quality function and ensure that the strategy deployment is effectively communicated and translated into operational tactics

  • Project Management and Change Management: Assist with special projects and global initiatives, as assigned by the Quality Site Head, utilizing strong collaboration and influencing skills. 

  • Communication: In close alignment with the site communication, you develop and execute multi-pronged communication strategies to ensure alignment, a collaborative spirit, and sense of community across the Quality Organization. 

  • Network Alignment: You partner closely with the DP and DS business operations functions to drive consistent results throughout the network.

  • Organization: run and facilitate Quality leadership and extended team meetings, agenda and follow-up on action items, according to a defined cadence that covers all aspects of the business. Ensure the team meeting agendas reflect the overall priorities of the business, and that the discussions contribute to move the business forward. 

  • Lean: You leverage lean tools to continually improve and implement the PT Lean Production System within the team and across the network. Embed agile ways of working and foster an agile mindset supporting innovation in the organization. Maintain our productivity tracker tool.

  • Financial and Budget: You partner with the Quality Site Head and our Finance Partner so that we ensure strong financial accountability in the team and continuous improvement in financial performance.

  • Coordinate goal setting process: In alignment with the budget, network goals, network strategies and key stakeholder needs. Monitor and follow-through making sure that objectives are met. You collaborate and keep an open dialog with the team to drive continuous improvement. 

  • Workforce Planning: You work closely with the Quality, HR and the Site Leadership Team to manage our Workforce planning tool and anticipate future needs 

Who You Are:

  • Bachelor's Degree in Science and/or Engineering 

  • 4-7 years of experience ( in the pharmaceutical industry with strong knowledge of manufacturing/operations and quality concepts.

  • Ability to organize, lead and execute on a variety of assignments and action plans. Manage complex projects and work towards results.

  • Ability to effectively communicate across all levels of the organization and with a variety of stakeholders 

  • Strong change leadership and collaboration skills, ability to work and thrive in highly dynamic and ambiguous environments with ever-changing priorities.

  • Strategic agility and business acumen, including a strong foundation in finance, strategic planning, process management, and organizational development.

  • Excellent verbal and written communication skills, facilitation skills, and presentation development skills.

  • Excellent capability for problem solving and strategic, innovative and critical thinking that challenges the status quo with new ideas that create significant business value 

  • High sensitivity to the importance of stakeholder communication in a matrix organization, and proactively ensure that appropriate team members are updated, consulted, and involved

  • High energy level and ability to interface effectively, productively and constructively with a diversity of colleagues, partners, stakeholders and collaborators


Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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