Petaling Jaya
Selangor, Malaysia

Return to Search Results

The Position

Key Competencies

  • Strong background in IT service management such as ITIL.
  • Experience in applying IT service improvements methodologies like lean management, six sigma or others.
  • Ability to cooperate and communicate with people at different organization levels and within multidisciplinary teams.
  • Supplier performance management that includes KPI driven activities.
  • Knowledge on Project management (e.g.PMI, Prince2) and agile methodologies (like Scrum, Kanban, Lean) will have added advantage


  • Guide others in resolving complex issues in own specialized area and solves complex problems with implications of cross functional business processes and outcomes
  • Serves as an advisor and applies knowledge of strategies that can be deployed within own function and discipline
  • Applies working knowledge of the theories and concepts in other disciplines
  • May lead teams or projects with broad visibility
  • Introduce and sustain the proactive approach that will lead to a reduced number of incidents and an increased system stability.
  • Sustain the timely delivery and estimation of new business requirement.
  • Provide functional and technical expertise for the business and IT stakeholders
  • Analyzing problems for correct prioritization and classification
  • Coordinating actions of others as necessary to assist with analysis and resolution actions for problems and known errors
  • Monitoring progress on the resolution of known errors and advising incident management staff on the best available workaround for incidents
  • Assisting with the handling of major incidents and identifying their root causes
  • Manage Timely delivery of agreed enhancements.
  • Lead the estimations and feasibility of business requirements by providing high level but accurate estimates
  • Close collaboration with other team leads in regards to resources assignment
  • Identify opportunities for continuous improvements through problem management, knowledge management etc

Mandatory Skills

  • 6+ years of SAP SRM functional and configuration experience
  • Hands-on SRM & MM functional configuration skills
  • Experience in workflow configuration (application controlled and BRF process control
  • Optional: Experience in configuring UI5 add-on and FIORI
  • Expert in translating business requirements into functional design, collecting business
  • Experience in creating test scripts, test data, perform unit test, integration test, support UAT
  • Expert & deep understanding in procure-to-pay business process and integration with SAP
  • Minimum 1 year of experience in SRM 7.x UI 1.0 add-on
  • Experience in working with development team and co-ordinate with cross-functional stream
  • Experience in SRM data conversion for open purchase orders and contracts
  • Interface experience with non-SAP systems and Ariba Network
  • Expert & deep understanding in procure-to-pay business process and integration with SAP MM, PM, FI-CO, HR and CLM
  • Ability to debug ABAP code is a big plus
  • Experience with validated or controlled IT environments a plus
  • Customer focused and excellent communication skills are a must
  • Strong interpersonal skills; ability to work well on cross-functional project teams and foster team commitment to tasks
  • Strong verbal and written communication skills, with an ability to express complex business concepts in technical terms.
  • Strong analytical, problem solving, and conceptual skills
  • Must be a self-starter, results-oriented and have a track record of timely, high-quality deliverables
  • Strong written and oral communication skills in English              
  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience
  • Experience in Document management tools like Condor, a plus.
  • Experience with cloud solution will be a plus.
  • Good command of English with outstanding communication skills.
  • Skills to envisage possible problems, determine and implement solutions.
  • Influencing, persuasion and negotiations skills, self-reliance and effective in management of a large area.
  • Experience in Pharmaceutical industry will be an added advantage.


Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

Return to Search Results