PV Operations Manager

South San Francisco
California, United States of America


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The Position

Summary of Position:

Responsible for the leadership and management of all US Drug Safety (USDS) activities related to PV Operations which includes operational activities related to Study Management, MAP processes, and Vendor Oversight.

Job Duties/Responsibilities:

  • Demonstrates high level proficiency and expertise of drug safety concepts to include monitoring, tracking, and completion in a timely, thorough and accurate manner in accordance with pharmacovigilance (PV) related standards, regulations and Genentech/Roche Standard Operating Procedures (SOPs). Able to effectively demonstrate strong leadership across all Study Management, MAP processes, and Vendor Oversight related activities and extensive breadth of knowledge of key stakeholders external to USDS.
    • Accountable and responsible for reconciliation activities related to ICSR processing
    • Collaborates with other key stakeholders to provide expertise and guidance for interdepartmental and cross-functional team activities, including process improvement standards and metrics
    • Responsible for implementing PV related activities within the scope of PV operations as outlined in relevant agreements with license partners and/or other parties, as required
    • Maintains strong relationships with Global Safety and other Affiliates to share best practices
    • Responsible for the oversight of ICSR activities as they pertain to PV operations
  • Demonstrates expertise in vendor oversight, study management and Market Research and Patient Program [MAP] activities
  • Accountable for maintaining oversight over Source data quality check [SDQC] activities and ensure tracking and timely completion
  • Will collaborate with USDS Leadership Team to drive the organizational strategy, goals, and objectives for the department, and will determine the processes needed to support both local and global safety strategies
  • Accountable for coaching and developing direct reports by providing an environment that encourages ongoing personal and professional development
    • Responsible for the performance of assigned personnel against departmental processes, standards and performance goals, and for ensuring successful completion of all training required for the role
    • Responsible for the identification of talent to be developed into potential succession candidates.
  • Through coordination with the USMA Compliance and Training team to ensure appropriate representation during PV related regulatory inspections or internal quality assurance/corporate compliance audits
    • Act as Subject Matter Expert (SME) for safety related activities per Genentech/Roche SOPs

Competencies Identified for Success:

  • Works effectively, independently and collaboratively
  • Strong organizational skills, detail oriented and adapts in a dynamic, fast paced environment
  • Demonstrates ownership, initiative and accountability
  • Exemplifies strong, dynamic leadership and mentoring skills.
  • Ability to interact as an effective team player encouraging collaboration in a multifunctional and multidisciplinary team setting
  • Excellent communication skills, both written and verbal, with credibility and confidence
  • Sound strategic evaluation, analysis, and decision making skills as demonstrated in effective strategy formulation, tactics and action plans to achieve results
  • Displays a high level of commitment
  • Generates enthusiasm and drive for commitment to excellence

Education, Experience, and Other Requirements:

  • Bachelor’s degree in a health care field with relevant pharmaceutical industry experience in drug safety. Candidates with advanced scientific degrees and extensive drug safety experience is highly desired.
  • Minimum of 5 years recent experience in the pharmaceutical industry with 10 or more years experience highly desired.
  • Experience in management capacity preferably in a comparable drug safety organization highly desired.
  • Expert knowledge of FDA safety regulations, ICH Guidelines, and other applicable regulatory guidance documents; working knowledge of global safety regulations.

CMG Operating Principles
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I put the patient first, always.

I am tenacious in meeting customer needs.

I act on behalf of the whole company, not just my team.

I am inclusive.

I build a culture of trust.

I grow my capabilities to increase my impact.

I have a bias for action.

I am accountable.

I use time and resources to create the most impact.

I act with integrity.

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.


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