Associate Director IT

South San Francisco
California, United States of America


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The Position

Are you up for the challenge to enable a high performing team in a very dynamic and diverse environment? Not only will you inspire the internal team, but also establish strong partnerships with other IT leaders globally to ensure that services are delivered optimally across organizational and regional boundaries for our consumers.

The incumbent will report to the Head Application Services and be responsible for managing the global Collaboration, Publishing and Document Management team (CP&DM).  As line manager you are expected to create and maintain a great team spirit, focusing both on innovation, project and high quality service delivery.

Our solutions are focused around the cSuite which include Google Apps for business suite, Trello and other solutions supporting business in new ways of working. 

You will:

  • Work closely with the Integrated Service Owner for both Meeting Experience and Individual and Team Productivity to deliver on the overall strategy and roadmaps. 
  • Be a leader of leaders and at the same time be community lead for all application services team members in Genentech. 
  • Be a senior leader for GIS in Genentech and take broad responsibilities for GIS on this site to support the community and connect with the local leadership. 

Key responsibilities include: 

  • Best-practice leadership is applied throughout the organization and ensure that core values are lived in the team.

  • Team members feel engaged, motivated, and hold opportunities to develop themselves.

  • Oversee that all our IT work processes are executed in a customer- and service oriented manner.

  • A spirit of change with passion is maintained throughout the team.

  • Goals and development plans are completed, discussed and agreed on-time in your organization. 

  • Effective coaching direct reports is a given and you ensure that your managers also provide good coaching and development for their team members. 

  • Individual Development Plans for all employees are in place and updated

  • Set priorities for team and support in accomplish objectives. 

  • Support Integrated Service Owners with strategic input from the functional delivery side.

  • Accountable for the team fulfilling security and data privacy requirements also when dealing with cloud solutions.

  • Accountable for the team budget.

  • Accountable for supplier contracts and budgets established within the team. 

Community Lead responsibilities:

  • All employees feel a part of AS at the local site.

  • Focus on people & culture: building engagement, development, connecting across partner IT organizations at local site.  

  • Promote AS services in Genentech.

  • Support service orientation at local site.

  • Admin manager for other AS team members in local site with global reporting lines.

Who you are:

You’re someone who wants to influence your own development and can lead the performance and development of teams and individuals around you. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies.

Minimum qualifications:

  • Bachelor's degree or equivalent in computer science, information technology or business information systems or related fields is preferred. 

  • At least 8 years experience in leading global and virtual teams.

  • Proven ability to establish high performing teams with a focus on individual development of team members. 

  • Experience in working with near- or off-shored service providers for development and operational activities required.

  • Strong influencing and stakeholder management skills.

  • Flexibility to work during hours that allow for meetings with colleagues in Europe 2-3 times per week. 

  • Around 20% travel time across the year should be expected.

  • Prior experience working with security, legal, data privacy governance of cloud based tools within a global enterprise. 

  • Passion for technology with the ability to comprehend complex technical and business issues and assess, evaluate and articulate options and solution.

  • Product Management/Marketing experience, including weighing and balancing multiple competing requests, is highly preferred.

  • Fluency in English (verbal and written).

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Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.


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