California, United States of America
MSL Field Director Job Description
From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs.
The Therapeutic Area (TA) MSL Field Director is responsible for creating, leading, and inspiring a large regional MSL team, focused on enhancing patient outcomes through improved customer engagement. They will work with TA MSL Head, to support the creation of the long-term vision and strategic / tactical plan for regions and individual ecosystems, in partnership with Senior Leaders across the organization including Squad Medical Partner, Field Medical Partner, Medical Executive Directors (MEDs) and Medical Network (NoS).
The TA MSL Field Director plays a crucial role in facilitating strong MSL relationships across the healthcare landscape with external scientific, medical, and patient communities in their region, and is expected to build relationships with key customers through expert peer-to-peer engagements. By maintaining a high-level understanding of customer needs across their therapeutic area at a regional level, they are expected to understand and evaluate the organization’s opportunities and constraints to advance the care continuum and the delivery of healthcare through broad clinical and population health research opportunities and build capabilities with an enterprise mindset.
The TA MSL Field Director will provide medical leadership and work with their TA MSL team to ensure national and regional decisions are pulled through at the local level. They are also accountable for coaching, mentoring and leading their TA MSL team to deliver a valued scientific customer experience. They will shape TA MSL competencies, tools and resources that foster scientific exchange with key stakeholders across the healthcare landscape (e.g., local and external scientific and medical communities, managed care, etc.). The TA MSL Field Director is also accountable for ensuring that the TA MSL team stays abreast of the latest innovations in the therapeutic area and shares actionable insights with appropriate stakeholders across the organization.
Co-create the regional strategy, objectives, and priorities with Squad and MED partners in alignment with business needs, in response to the changing healthcare landscape and customer needs, in order to increase customer satisfaction, improve outcomes and lower overall healthcare costs Develop strong relationships with regional TAEs in their therapeutic area and be accountable to the relationship building / bridging within Genentech and Roche. Engage, develop and perform Medical Affairs Executive Director (MED) type activities as needed per ecosystem and act as a ‘additional resource’ to the ecosystem MED as needed. Inspire, lead with and without specific authority, and provide strategic professional development, mentorship and coaching so that their team is empowered to deliver all aspects related to scientific exchange Maintain effective and regular two-way communication with Squads, medical team partners, regional field partners, ecosystem teams and MEDs to create a continuous feedback loop of information and insights to interpret and co-create the regional medical strategy and ensure consistency in strategic regional priorities Inspire and lead regional MSL team to ensure operation at full potential, consistent delivery above and beyond for customers, patients, and healthcare stakeholders while leveraging Roche/ Genentech capabilities (inclusive of our medicines, services, technology, talents); strong work ethic, pushing self and team to go above and beyond in looking for opportunities to enhance the customer experience Work closely with TA MSL Head, TA MSL and MED Field Directors to align regional medical strategies and priorities and ensure pull through across ecosystems. Identify resources and tools needed to empower MSLs to deliver all aspects related to scientific exchange on clinical and HEOR data across the entire healthcare landscape Build, cultivate and leverage relationships with key customers to deliver on their needs and ensure strong understanding of evolving healthcare trends; stay updated on relevant therapeutic area and business topics to drive innovation and cross-pollination within team and across the organization
Key Activities & Responsibilities:
CMG Operating Principles
I put the patient first, always.
I am obsessed with meeting customer needs.
I act on behalf of the whole company, not just my team.
I am inclusive.
I build a culture of trust.
I have a growth mindset.
I act with urgency.
I am accountable.
I radically simplify and prioritize for impact.
I follow the science.
I build our reputation.
Complies with all laws, regulations, policies and procedures that govern the conduct of Genentech activities
This is a field-based position and requires overnight travel to meet with customers, internal stakeholders, and attend relevant conferences as needed. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.
A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.
The next step is yours. To apply today, click on the "Apply online" button.
Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.
These are our stories - stories of the obstacles and opportunities that define and celebrate the unique people at Genentech.