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Biomarker Testing Specialist

Los Angeles
California, United States of America

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The Position

  • Biomarker Testing Specialist, Biomarker Testing Team

Open geographies:


  • Arizona, New Mexico
  • Oklahoma, Arkansas
  • Eastern Washington, Idaho, Montana, Nevada, Utah, Colorado
  • Houston
  • Seattle, Western Oregon
  • California


  • Ohio
  • North Dakota, Minnesota
  • Chicago, Wisconsin
  • Michigan


  • Mississippi/Louisiana/Alabama

Position Overview:

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs.

The Biomarker Testing Specialist (BTS) focuses on the front-end of the patient journey to help ensure that each patient receives a timely and accurate diagnosis to support optimal outcomes.  The primary responsibility of the BTS is to engage and influence a wide-variety of institutional, multi-disciplinary teams (e.g., pathologist, interventional radiologist, tumor boards, surgeons, oncologist, other physicians, lab staff, nurses, patient navigators and the C-Suite) as well as national and local business customers (e.g., societies, reference laboratories, payers, lab benefit managers, and group purchasing organizations) on a variety of topics related to the patient diagnosis process.  The BTSs focus their efforts on national testing guidelines, new technologies such as next generation sequencing, companion diagnostic tests, tissue stewardship, and reimbursement that can impact the delivery of an accurate, timely diagnosis. Success at their work will require the BTS to create and drive a prioritized plan for their assigned portfolio of accounts that aligns with their regional and national team strategies. 

The BTSs are aligned to an ecosystem(s) as they will be collaborating with HDs, TAMs, and FRMs to co-create solutions and tactics to support optimal patient outcomes with their mutual customers at the local level.  The BTS may also be assigned national business customers where they will be collaborating with Sr National Account Executives on their accounts to influence changes that support the optimal patient care.     

    Key Accountabilities: 

    • Educate customers on the biomarker testing landscape and processes as well as other specific needs of pathologists, multi-disciplinary teams, and other key healthcare stakeholders involved in diagnosing disease.
    • Accountable for creating a territory plan with input from ecosystem colleagues, BTT stakeholders, and others to inform execution.
    • Accountable for influencing testing changes that align to national published guidelines in therapeutic areas aligned with Genentech’s business.  
    • Accountable for seamlessly collaborating with ecosystem and national partners on shared accounts and market trends.
    • Operate with an account management mindset to engage, influence and partner with senior, C level decision-makers, Lab Directors, Pharmacists, and other stakeholders who impact institutional testing decisions.
    • Engage with Portfolio Marketing and Training & Development to inform key strategies, tactics, and training to empower BTSs to better engage with customers and achieve results.
    • Keep abreast of customer and healthcare industry trends. Sees patterns or connections between situations; can envision and articulate possibilities and likelihoods. Takes a proactive approach to professional development to constantly adapt and grow capabilities to increase impact.
    • Represent Genentech to the highest ethical and professional standards and in accordance with guidelines and PRC approved materials.
    • Lead, act and live our Operating Principles in all aspects of work.

    Qualifications and Experience:

    • Bachelors degree required
    • MBA, Pharm D or other related graduate-level degree is preferred
    • 10 or more years related work experience strongly preferred with demonstrable evidence of successfully partnering with customers and achieving shared goals and outcomes
    • Proven track record of consistently meeting or exceeding financial and/or other quantitative targets and qualitative goals 
    • Ability to lead complex cross-functional teams and operate under ambiguity without a set playbook, including aligning teams
    • Strong communication skills with ability to lead, influence, and work in a matrixed environment regardless of reporting structure

    CMG Operating Principles:

    I put the patient first, always.

    I am obsessed with meeting customer needs.

    I act on behalf of the whole company, not just my team.

    I am inclusive.

    I build a culture of trust.

    I have a growth mindset.

    I act with urgency.

    I am accountable.

    I radically simplify and prioritize for impact.

    I follow the science.

    I build our reputation.

    Complies with all laws, regulations, policies and procedures that govern the conduct of GNE activities.

    This is a field-based position and overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc.  (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.  Roche is an equal opportunity employer.

    Who We Are

    A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

    The next step is yours. To apply today, click on the "Apply online" button.

    Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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