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State Government Programs Manager

South San Francisco, California

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The Position


With Government entities being Genentech’s largest customer, the Government Programs (GP) team within Channel and Contract Management (CCM) is responsible for managing the complexities of government pricing to enable patient access through the federal drug programs (Medicare, Medicaid, 340B, Veterans Affairs and Department of Defense Federal Supply Schedule & TRICARE).  GP does this by reporting accurate pricing calculations, paying government rebates and providing strategic value to its managed care partners.  Collectively, these efforts help Genentech meet evolving business needs and foster a culture of compliance around government programs. 


The State Government Programs Manager will lead and manage moderate to unusually complex state and supplemental Medicaid Rebates in compliance with strict accuracy targets, timelines, laws and regulations, established methodologies and all applicable Genentech policies and guidelines. This position will be responsible for state product price reporting to state agencies and may participate in and lead various cross-functional teams and projects, assess and recommend solutions and communicate to relevant stakeholders and management.

Our Operating Principles


  • Manage the end-to-end rebate payment and dispute process for all assigned state government contracts and programs
  • Collaborate with various department colleagues to conduct research into reporting inputs and to understand pricing variances due to business developments.
  • Serves as the official peer reviewer to validate the accuracy of other staff members’ work product
  • Maintain product pricing models and their related SOPs to ensure compliance with laws, regulations, GP state methodologies, and all applicable Genentech policies and guidelines.
  • Report accurate government pricing and other requested data to state government customers, including Medicaid, per statutory and contractual obligations.
  • Develop and implement standard department reports, score cards, metrics, customer business reviews, compliance and other ad hoc reporting
  • Lead efforts with Finance and others to track and reconcile customer rebates to ensure adequacy of financial reserves, data integrity issues are resolved and penalties are avoided
  • Evaluate contract performance using trend reports and approved financial modeling templates


  • Teamwork and Collaboration –
    • Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals
    • Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishes strong collaborative relationships within and across diverse teams
  • Strategic agility –
    • Leverage critical thinking and problem solving skills to develop and implement streamlined and compliant business processes and systematic solutions
    • Ability to assess complex long term objectives, business strategies, and government regulations, translating these into operational outcomes
    • Links role responsibilities with the mission of the organization;
  • Technical and business expertise –
    • Have aptitude for and enjoy detailed technical data, apply knowledge to improve results in an operational setting and contribute to overall team success
    • Highly skilled at synthesizing and applying business knowledge to solve problems;
    • Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customers;
    • Have/or be able to acquire a deep understanding of government programs (Medicaid, Medicare, 340B, etc.) and regulations in order to meet all government requirements
  • Decision Making
    • Gathers all necessary information, uses good judgment to make decisions and knows when to escalate decisions to the appropriate level
    • Is aware of what cross-functional groups or individuals may be impacted by decisions and consults with them throughout the decision making process
    • Is able to articulate the rationale behind any decisions and recommendations made, and documents decision making for audit and quality assurance purposes


You are someone who wants to influence your own development.  You are looking for a company where you have the opportunity to pursue your interests across functions and geographies.  Where a job title is not considered the final definition of who you are, but the starting point.

  • Minimum of Bachelor’s Degree
  • A minimum of 4-6 years’ work experience in government programs or related analytics
  • 2 or more years’ experience in the pharmaceutical/biotechnology or related industry / finance and audit experience highly preferred
  • Demonstrable/expert knowledge of the current policies and guidelines that affect government programs, pricing and payment adjustments (e.g., Medicare, Medicaid)
  • Strong knowledge of audit procedures, systems and reporting mechanisms
  • Must demonstrate a high level of proficiency with Microsoft Access, Excel, and Word
  • Previous experience in other functions within the pharmaceutical, biotechnology or related industry is preferred
  • Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals



Who We Are

Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society. We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work.

The next step is yours. To apply today, click on the "Apply for this job" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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