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Workplace Integration Partner, Site Services

South San Francisco, California


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The Position

Main Purpose of the Position

The Workplace Integration Partner reports to the gRED Workplace Integration Partner, within

the Real Estate and Workplace Effectiveness (RE & WE) organization. The Workplace

Integration team consults with the Workplace Strategy Partners to all areas of

Genentech’s business to accelerate their business through progressive work practices.

This role is a key driver in designing and creating innovative work environment solutions

that integrate a network of places and spaces, technology, and behaviors to make great

work possible at Genentech. This position will focus on:

  • Understanding how business groups work across Genentech and within the Roche Network to support diverse work styles and ensure team effectiveness
  • Strategizing with key workplace thought partners in People & Culture (P+C), Site Services, Pharma Informatics to deliver innovative work environment solutions
  • Guiding the business in adopting new types of spaces, technology and behaviors to work more effectively in a mix of work settings
  • Continuously researching, prototyping and evolving work environments to support business transformations and anticipate the workplace needs of the future for the business

The Workplace Integration Partner is a trusted consultant and advisor to the Workplace Strategy Partner applying the Strategic Choice Framework to design and execute workplace solutions that support individuals and teams to adopt new ways of working, and also ensures they can be effective in working more flexibly, collaboratively and with a stronger sense of community in their work environments.

As a primary integrator and driver of a RE & WE project, this role must take a lean consulting approach and have program/project management, design and construction knowledge, and change management capabilities that can be flexed to support employees in all work environments, including lab, manufacturing, and office, so that the business can make the greatest impact for patients and society.

Job Duties/Responsibilities

Project Responsibilities:

Business & Organizational Understanding

  • Demonstrates awareness and understanding of core Genentech business, Pharma Operating Principles, Pharma Vision, and Employee Promise
  • Applies knowledge of organization and workplace effectiveness (the combination of behaviors, technology and the physical spaces/places to help people work effectively), change and project management, and other program delivery methodologies to add value to the project delivery, connect across projects, and participate in the evaluation and improvement of the built environment to support new ways of working across the organization

Project Design + Scoping

  • Consults with senior business leaders and Workplace Strategy partner to understand desired business outcomes and partner across WE and Site Services to develop a strategy for projects that meet scope, planning, budget and deliverables
  • Partners with D&C PM and Workplace Systems and Analytics to define the project scope and success measures, effectively manage risks, resolve conflicts, and negotiate tradeoffs to meet budget and schedule targets, and ensure project closeout enables transition to business as
  • usual
  • Leverages program management, change management, organization development, and tech readiness in designing fit-for-purpose workplace solutions

Program Management

  • Act as a strategic consultant to lead the integration of behaviors in how people work, the use of technology, and the physical work environment design on projects in all work environments, and serve a primary leader and integrator of client core teams and advocate teams.
  • Manage and lead work streams for project delivery process, coordinate support with cross-functional partners, including in Site Services (Design & Construction, Facilities & Operations Maintenance), People & Culture, and Pharma Informatics.
  • Present project updates, funding requests and solutions to key stakeholders and senior leaders, and ensure client satisfaction with project consultation and overall work environment design.

Coaching/Consulting

  • Coach and advise senior leaders (primarily Executive Directors and VPs) who act as sponsors and client leaders on all projects
  • Set overarching project and change strategy, including methods of engagement that ensure effective transitions to new ways of working

Program Pillar Lead + Product Owner Responsibilities:

  • This position will have responsibility for a program pillar or product area to ensure continuous innovation and operational excellence.
    • A Program Lead is responsible for one of the three pillars (defined as Places, Technology, and Behaviors - how people work) and will develop the prototyping strategies to continuously improve RE & WE’s services/offerings. They will also partner with key stakeholders and partners to maintain the Pattern Book, Toolkits/Websites, and Design Guidelines, and communicate and
    • rollout tools and resources to all Genentech users
    • A Product Owner will have responsibility for a product/service area(s), which will be prioritized regularly based on WE strategies and client business needs. Areas could include: working flexibly, distributed team effectiveness, lab work practices, and hybrid workplaces
  • Evolve the strategy, toolkits, and processes in partnership with other program managers for their respective product area. Serve as a consulting resource to the Workplace Integration Director and Executive Director of Real Estate and Workplace Effectiveness on topics related to their product area.
  • Bring leading, innovative work practices and design that are a fit with the Genentech culture. Integrate best practices and continuous learning across projects across the Roche Network as a Center of Excellence, particularly in their program area.
  • Capture lessons learned and emerging trends to evolve the strategy, toolkits, and processes in their respective pillar/product area. Serve as a consulting resource to the Head of Workplace Integration and Executive Director, Real Estate and Workplace Effectiveness on topics related to their program area.

Partner Alignment & Key Relationships:

  • This position will be assigned specific partners in Real Estate and Workplace Effectiveness, specifically Workplace Strategy, and corporate groups (i.e., , Pharma Informatics, People & Culture) to cover all business units so that they can operate at senior levels across Genentech to actively set and manage partner and stakeholder expectations; assignments may rotate depending on Real Estate and Workplace Effectiveness strategies, client business need, and pipeline demand
  • Be responsible for cultivating and managing trusted relationships with key partners and stakeholders so that we can be effective integrators and better support client’s desired outcomes, culture, and work practices.
  • Develops, maintains and leverages extensive purposeful networks and builds trust with people in the business so that we can develop user insights,understand stakeholder concerns, and reduce project initiation time, ultimately delivering with greater speed and client satisfaction.
  • While this role will have a primary business unit alignment, there is an expectation that rotations with other business units will happen and work load balancing will happen across the Strategy and Integration Partners.

Competencies Identified for Success

  • Strong business acumen, strategic mindset, and systems thinker that supports
  • the whole company, not just our team
  • Strategic consultant who can strike a balance between operating flexibly and bringing process and structure to enable consistency and scale across all projects. Orients towards an organic versus rigid approach to managing change.
  • Cross-functional team and program management leader with an understanding of construction project management.
  • Thought leader in key product/program areas that accelerates the evolution and the future of work
  • Exceptional communicator and influencer that has the ability to radically simplify and communicate complex systems and processes
  • Strong understanding of human behavior, team dynamics, and diverse work styles
  • Builds relationships that results in earning credibility with peers as well as senior leaders and trusted partnerships that continuously evolve and improve the workplace experience
  • Change leader that helps others to adopt new ways of working within and across organizations
  • Committed to continuous learning and development, seeking out new ways of working and adopting new technologies
  • Respected as a coach and advisor that can be a catalyst to greater impact

Qualifications: Education, Experience, Knowledge and Skills

  • Education: BS/BA/BArch in Social or Physical Sciences (i.e. Architecture, Design, Engineering, Psychology, Organization Development, Change Management), Computer Science, or Business or 12+ years relevant “on the job” experience advising and/or consulting in mid-size or larger biomedical or high tech organizations, ideally in real estate, workplace effectiveness, IT, or design and construction of innovative work environment solutions. Masters, MArch, or MBA preferred
  • Experience leading large scale change implementation projects, ideally changes from traditional to more flexible, collaborative work environments. Experience managing projects with both commercial and scientific populations—as well as office and lab-based employees. Skilled at:
    • soliciting business implications from customers and industry trends
    • thinking strategically and structuring projects for success
    • assessing, prioritizing and resolving issues and escalations
    • being hands on in connecting with clients and building engaged and
    • effective cross functional teams managing scope, schedule, budget, utilization targets and key metrics
  • Demonstrated experience working with Real Estate/Site Services leaders, Design & Construction, IT, and People + Culture in developing innovative workplace solutions, leading organizational change, and consulting with employees moving into new types of work environments and adopting new tools and new ways of working in Agile and Lean organizations
  • Ideal candidate is a seasoned program manager or strategic consultant with experience leading cross-functional teams and managing complex design & construction projects in a variety of work environment types (i.e. labs, office, teaming/specialty spaces)
  • Knowledge and experience in patterns and evolution of workplace design, ways people work, and technology choices as it relates to collaboration and future of work on distributed or hybrid teams. Facile in using and promoting technology to facilitate team collaboration and asynchronous work practices.
  • Able to influence and gain credibility quickly at both the senior leader level and within the organization. Gifted relationship builder, including with peers. Anticipates human behavior and can navigate with organizational savvy, particularly where there may be sensitivity about ownership or preference to abdicate responsibility.
  • Experience assessing readiness to lead change and consulting/advising particularly in making the shift from traditional to more flexible, collaborative work environments. Effective at identifying strategies and practical solutions to overcome resistance to change and facilitating discussions to generate solutions that reflect client ownership and integration of diverse points of view.
  • Skilled with crafting communications for executives leading change—and brings expertise developing agenda designs and targeted content that resonates with a range of audiences for employee and manager meetings. Facilitates meetings, even with challenging audiences, with ease.
  • Outstanding presence. Trusted for character and substance of their expertise. Skilled at presenting complex and/or new ideas with clarity and simplicity to executive (SVP, VP and Executive Directors) and broad employee audiences. Exceptional at anticipating needs, innovating, and thinking creatively “in the moment”.

Who We Are

Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis.

Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society. We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work.

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Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.


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