Senior Program Manager, Genentech Access to Care Foundation (GATCF)

South San Francisco, California
United States

Job ID: 3409338836

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The Position

Genentech Access to Care Foundation - Senior Program Manager
The general purpose of the Genentech Access to Care Foundation Senior Program Manager is to lead and oversee Genentech Access to Care teams responsible for fulfilling the mission of GATCF with highest quality and compliance standards.
The Access Solutions Program Manager/Senior Program Manager is responsible over a GATCF team to:
  • Act as the lead subject matter expert in their respective Genentech Access to Care team, departmental practices, policies, resources, etc., as these relate to assigned GNE products
  • Demonstrate leadership in a large team environment, including acting as an effective coach to a team of people managers
  • Identify, recruit, hire, develop and oversee large teams comprised of both direct and indirect reports
  • Ensure the overall team meets or exceeds assigned goals, objectives, KPIs (key performance indicators) and other targets
  • Significantly contribute to the immediate, medium- and longer-term planning and development of their respective GATCF team. Identifying and recommending new/enhanced or extended opportunities and the resources required, including departmental budgeting, operations planning, etc.
  • Use effective analysis to identify and plan for operational capacity in a dynamic environment
  • Partner with GATCF Business Leads and GATCF Leadership to identify appropriate operational design that reflects GATCF policy and design principles
  • Participate on various cross-functional teams, representing their specific therapeutic area
  • Act, and is accountable for others in his/her team acting, in complete & total compliance with all laws, regulations and policies
  • Utilize only approved resources and messages to meet goals and targets
  • Work collaboratively, effectively and efficiently with all internal/external partners & stakeholders
  • Participate, as and when needed/appropriate, in cross-functional or other project teams; helping the overall business of Genentech to continuously evolve, improve and excel
The successful candidate will demonstrate the following competencies critical to this role:
  • Leadership – Inspires team to achieve goals through influence and vision
  • Decision making – Thinks through problems clearly and logically; is decisive
  • Communication – Listens well; expresses ideas fluently and logically; is open to input and can be depended on for truthfulness
  • Achieving results – Is goal directed and persistent; is accountable for meeting commitments’ recognizes the contributions of peers
  • Feedback and coaching – Seeks candid feedback on performance; provides feedback to others’ manages career to personal goals

Who You Are

  • Bachelors Degree required (general business, health sciences, managed healthcare, public policy or related disciplines)
  • MBA or other related graduate-level degree is a plus
  • An average of 6 or more years' related work experience in healthcare/healthcare reimbursement
  • Must demonstrate outstanding knowledge and proficiency in a number of realms/aspects related to healthcare reimbursement: general knowledge/understanding of the managed care industry/environment, to include government payors; proficiency in all aspects of reimbursement, i.e., benefit investigations, payor reimbursement policies and procedures, regulatory and administrative rules, etc.); as well as knowledge of reimbursement funding resources and how to access such resources
  • Must demonstrate expertise in call center systems, processes, policies, and other relevant departmental procedures/protocols
  • Previous people management experience
  • Previous experience in other functions within the pharmaceutical, biotech or related industry is preferred, e.g., field account management, field reimbursement, field sales, product marketing, managed care marketing, customer service & operations, etc.
  • Some previous experience in same or related therapeutic area is a plus
  • Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals
  • Business travel, by air or car, is required for regular internal and external business meetings

Who We Are

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

The next step is yours. To apply today, click on the "Apply online" button.

Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page.

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