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The Genentech Legal Department is looking for an experienced, collaborative leader to be Director of Operations - Chief of Staff reporting to the General Counsel.  You will have responsibility for overseeing the department’s business operations and internal communications, and developing and implementing important strategic initiatives in support of our department’s mission of providing outstanding legal services to our business partners and being a great place to work for our 175+ legal professionals and support staff.  You will be a member of the senior-most Legal Leadership Team (LLT), and will manage a team of Legal operations staff.



As Director of Operations - Chief of Staff, you will provide support to and advise the General Counsel with respect to the administrative operations of the Legal Department.  You will organize and facilitate meetings of the LLT, participate in decision-making and strategy development, and be responsible for leading and overseeing work needed to implement the operational objectives of the LLT.  You will prepare and sometimes deliver internal presentations and other communications, manage existing communications strategies and initiatives, and innovate new ones.  You will regularly assess systems, processes and practices across the Legal Department and work collaboratively to make improvements that enhance productivity and facilitate efficiency in the performance of tasks, e.g., through implementation of new technologies, and organization and centralization of information and knowledge. 

The Chief of Staff manages Legal Department support services and administrative functions, including Legal IT, information services, project management, vendor management, and administrative staff management.  You will use your leadership skills to foster a culture of growth, development, collaboration and accountability with the employees in those areas.  You also will create and drive relationships with key stakeholders in other parts of the company, such as HR, Finance, Corporate IT, and Site Services, to both provide and obtain assistance on behalf of the Legal Department.  You will represent our Legal Department at the Corporate Legal Operations Consortium (CLOC).

Responsibilities:

Strategic Planning and Execution

• Partner with General Counsel and other LLT members to develop and execute strategies to sustain and improve the operational effectiveness of the Legal Department; On behalf of the LLT, lead activities and project teams to advance Legal Department priorities
• Develop and execute short and long term operations plans
• Create metrics and monitor progress to measure success against strategic plans
• Periodically benchmark Legal Department operations, processes and practices against other legal departments and identify opportunities for enhancement

Finance and Budget Management

• Partner with Finance to develop the Legal Department’s annual budget proposal
• Lead the planning process to determine future headcount and spend by practice and site
• Assess financial data to identify spending trends, potential cost savings, and efficiency opportunities

Communications / Education

• Develop and implement the Legal Department’s strategic communications initiatives, e.g., staff meetings, newsletters, and websites; develop content for communications; ensure communications are meeting department needs; measure effectiveness and relevance
• Creatively incorporate developing communication trends and methods into communications plans
• Support educational programming in the Legal Department
  
   

Technology

• Lead our Technology Leadership Committee, ensuring that Legal Department technologies are meeting business needs and optimizing how work is performed, and regularly evaluate and adopt appropriate new “best in class” technology solutions
• Manage the Legal IT function
• In partnership with Legal IT, provide guidance on technology, systems, and data analytic capabilities to enhance Legal Department work practices and operational efficiency

Outside Counsel and Legal Vendor Management

• Lead our law firm and third-party vendor management programs with the aim of maximizing value, improving predictability, and managing budgets
• Stay abreast of industry trends, analyze outside counsel billing practices against in-house guidelines, and maintain outside counsel guidelines document and related tools
• Oversee and in some cases handle negotiation of fee arrangements with outside counsel firms and third-party vendors
• Collect, organize and evaluate outside counsel data, and leverage data in future negotiations

Administration / Management

• Recruit, select, train, and provide performance and career development coaching for employees in Legal Operations
• Ensure the Legal Department’s staffing and workflow is aligned to priorities
• Assign project management support to internal and cross-functional projects
• Coordinate regular LLT and department meetings by developing agendas, recording decisions and action items in each meeting, documenting and following up on action items between meetings
• Anticipate and plan for department needs related to our people practices and the HR planning cycle (e.g., calendaring and department-wide communications related to compensation planning, talent management, year-end performance review), in collaboration with Human Resources Business Partner
• Perform special projects and responsibilities assigned by the General Counsel

Knowledge Management

• Optimize access to legal and department information and institutional knowledge through the organization and centralization of key templates, policies, processes, and other information.

Requirements:

The successful candidate will be highly skilled in understanding how to get things done through influence and collaboration, working with cross-functional and multi-cultural team members.  You will have the highest levels of integrity and trustworthiness. You must be able to participate in decision-making and information management with a very high level of discretion and confidentiality.  In addition, you will have a track record of:

• Experience as a senior leader in the development and implementation of strategic initiatives that have led to significant changes in how a business operates
• Outstanding operational management skills, including experience with internal consulting, project management, and communications
• Highly effective teamwork and collaboration skills
• Outstanding written and verbal communication skills
• Successful partnership with senior level stakeholders to achieve results
• Experience with law firm billing practices, alternative fee arrangements, and cost modeling, and law firm/vendor fee negotiations
• Experience with evaluating, selecting, and implementing technology solutions, especially those relevant to legal work, such as electronic billing, matter management, and document and knowledge management tools and practices
• Experience managing and developing people, and creating an environment that cultivates trust, courage, innovation, a growth mindset, and inclusiveness
  
   

  Education/Experience:

• Bachelor’s Degree required in Business, Finance, Information Technology or equivalent combination of education and professional experience; MBA or JD preferred
• 15 or more years of work experience in business / administrative operations within a corporation or law firm, including substantial leadership and project management responsibilities
• 5 or more years of people management experience, involving multiple direct reports and cross-functional teams

Who we are:

“Rethinking diabetes together” is the motto under which we are working to redesign tomorrow's diabetes care today. Roche Diabetes Care relies on modern therapy solutions that help to improve treatment outcomes for people with diabetes through structured processes and digital support. Our portfolio includes traditional and continuous glucose monitoring, digital documentation and evaluation, smart insulin delivery and motivating services. As market leader, we leverage the opportunities offered by digitalization to further develop care structures in collaboration with all those involved.

The position:

The International Customer Care Center Western Europe is formed by a multi-cultural group of professionals who serve clients in 15 countries. As part of the Roche group we are located in Sant Cugat del Vallès (Barcelona) and Mannheim (Germany). We support people with diabetes and healthcare professionals with enquiries, complaints and technical issues via phone and e-mail in a friendly and effective manner.

As Customer Care Advisor located in Sant Cugat your main tasks are:

• You are the primary contact for our customers in France.
• You handle and answer product related incoming questions of our customers (end users, pharmacists, doctors) via phone or email in French.
• You handle complaints corresponding to our internal quality regulations and the legal country regulations.
• You are responding to enquiries concerning marketing and sales campaigns.
• You carry out campaigns in the target groups of the trade and professional sector to support the Diabetes Care Sales division.
• You document customer complaints and technical issues in our CRM systems according to regulatory standards in English.

Who you are:

As Customer Care Advisor you bring along the following skills:

• You speak and write fluently French.
• You are customer oriented and have experience in handling customer requests – especially critical conversations.
• You have experience in working in a Customer Service Center or within Health Care.
• You are available for call duty.
• Knowledge of diabetes, both personally and professionally, would be a plus.
• You are able to read technical information (in English) and provide technical support to customers. The use of supporting computer-technology is natural to you.
• You have Microsoft Windows Office package proficiency and knowledge of CRM systems.
• You are generally interested in solving IT questions. Your knowledge of operating systems, standard protocols and USB devices is profound. A plus is knowledge of Microsoft SQL databases.
• You are able to work in a team and under pressure. Self-dependence and flexibility are qualities that characterize you.
• You are highly sales oriented and motivated by completing sales.
• You have ideally experience in training or coaching customers.
• You have completed vocational training and/or college.
• A fluent command of one of the following languages would be a plus: German, Italian, Spanish or Portuguese.

What we can offer:

• Competitive salary and attractive package of fringe benefits.
• Temporary contract.
• Possibility of working from home.

As a Senior Security Engineer you will be part of a team distributed around the globe and with a variety of background and expertise within the Security and Identity Management areas. You will contribute and technically lead challenging projects which require deep cybersecurity and IT infrastructure knowledge. You will be accountable and responsible for the technical design of solutions, building and testing, in the context of the projects and activities. In doing so, you will exercise sound judgment, balanced with effective consultative engagement of key stakeholders, in the methods and techniques chosen to obtain the desired results. In addition to the Solution Architect role previously described, you will you will provide IT Security Consultancy services to other areas and initiatives with dependencies in the security area.

 

Responsibilities:

• Architect, design, build, test, and deploy integrated, resilient and reliable solutions in the security space.

• Lead and contribute to the creation and maintenance of related component standards.

• To contribute in the evaluation of promising solutions/technologies via Proofs of Concept (PoCs) and feasibility studies as they related to meeting Roche’s business needs.

• Manage small and medium sized technical teams providing the expert guidance required to drive technical developments in different initiatives.

• Advise, influence, collaborate with, and integrate feedback from various IT partners.

• Map the technology roadmaps into portfolio projects/activities and to estimate resources, dependencies, risks, and timelines required to deliver these projects/activities successfully.

• Contribute and/or write position papers, white papers, best practices and use cases for their infrastructure solution space.

• Ensure solutions implemented fit within the Quality/Regulatory standards, as applicable.

Qualifications:

• BS, Computer Science preferred.

• Must have 6+ years experience of working in one or more multinational work environments as Solutions Architect/Technical Lead in Security solutions. Work experience in the pharmaceutical, biotechnology or related industry would be a plus.

• Outstanding oral and written communication skills in English. German, Spanish and Chinese Mandarin is a plus.

• You have proven project and time management skills as well as business analyst and problem solving capabilities.

• Some travel will be required.

• The ability to work across multiple time zones, including some on-call and extended hours work will be required.

Technical Knowledge:

• You bring in-depth expertise in developing, implementing and architecting security systems specifically for a large Global Enterprise.

• You have a in-depth knowledge of at least two of the following technologies:

  • Security Framework for Cloud including integration with on-premise Infrastructure.

  • Platform Security Design & Deployment including but not limited to

    • Endpoint Protection

    • Data Loss Prevention

    • User Behavior Analysis

• • Designing and implementing Enterprise Vulnerability and Security Compliance Management solutions.

  • Designing and implementing Enterprise SIEM solutions.

  • Accountable and responsible for following DevOps principles and, whenever possible, delivering the solutions as code applying IaC processes.

• Proficiency in automation, orchestration and configuration management tools/scripting.

• Expertise in the areas of Wireless and Wired network security and IoT.

Reporting to the Engineering Manager in the F&E Engineering group, provide process engineering support to the manufacturing operations in Vacaville.  Engineering support will include the following responsibilities:

• Identify, analyze and design improvements and capabilities in EFU systems
• Provide process engineering, project engineering and project management to capital and expense projects, including direction of other technical and contract personnel
• Develop engineering documentation such as PFDs, P&IDs, URSs, Design Specifications, RFQs, Contractor Bid Packages, Statements of Work and Credit Applications
• Provide process engineering expertise to complex investigations and CAPAs
• Review plans for facility modifications
• Collaborate with Global Engineering on major facility modifications, process expansions and new construction.
• Provide process engineering expertise to Technology, Manufacturing, Quality, and Facility Services
• Provide technical and procedural guidance to more junior engineers
• Participate in and/or lead engineering-related site or network improvement initiatives

Job Requirements:  

• B.S. in Chemical, Mechanical or Industrial Engineering with a minimum of 7 years of related experience

• Solid understanding of basic engineering techniques and principles, and the ability to apply that knowledge

• Must be able to clearly communicate ideas to a varied audience, in particular Technology, Manufacturing, Quality, Facility Services, and Global Engineering.

• Automation knowledge is plus

The Quality Control Microbiology department in South San Francisco is seeking applicants for a QC Associate position. Responsibilities of the role include the following:

• Perform a broad variety of basic and moderately complex tests with documentation according to GMP
• Identify gaps in systems and procedures
• Identify discrepancies and support resolution of technical problems
• Assure and apply GMP throughout operations
• Provide quality oversight support to internal customers
• Ensure the integration of environmental health, safety, and security into the business processes, systems, and programs while reporting safety and environmental incidents
• Support compliance audits
• Prepare and maintain reagents per established procedures
• Coordinate with customers to support basic operational activities
• Actively participate in group and project teamwork

Qualifications

The successful candidate will possess the following skills and experience:

• Bachelor's degree, preferably in a scientific discipline, or Associate's degree with 5 years of related experience
• Demonstrated basic knowledge of scientific theories, principles and techniques used in analytical or biological test procedures
• Experience working in a lab environment in an industry or academic setting is preferred
• Ability communicate clearly and effectively, both verbally and in writing
• Ability to exercise sound judgment, reasoning and problem solving capabilities
• Attention to detail with strong organization and prioritization skills
• Takes accountability and works effectively as part of a team

Responsibilities:

We are seeking a postdoctoral fellow to work in the laboratory of Dr. Eric Brown. The incumbent will conduct original and significant basic investigations in the area of the pathogenesis of infectious diseases and host response to infection. The expectation is that this work will result in novel and important contributions to understanding of host-pathogen interactions, as evidenced by publication in top tier scientific journals. The laboratory explores both host and pathogen genetics as its approach to understanding the host-pathogen interface and uses a wide variety of genetic, cell biologic, and biochemical methods to investigate these questions. Projects in the Brown lab currently focus on molecular mechanisms and pathologic consequences of S aureus and P aeruginosa interactions with host cells, including novel bacterial secretion mechanisms involved in virulence.

Requirements:

PhD, MD, or MD/PhD with experience and training in the conduct of research in host-pathogen interactions, microbiology, cell biology, immunology or other relevant area. Significant experience with the techniques of modern molecular and cell biology is necessary. Ability to initiate and complete significant experimental projects, as evidenced by excellent publications, is essential.

*LI-gRED-GL1

Misión:

Reportando al director de marketing, el  Senior Product Manager  es el responsable de la elaboración, implementación y el seguimiento de los planes de marketing de los productos asignados con el fin de incrementar el volumen de negocio.

Responsabilidades:

Estrategia del portafolio de Roche Diabetes Care -RDC- Spain en colaboración con los demás Product Managers:

• Participación en la estrategia de portfolio
• Participación en la elaboración del Business Plan
• Participación en grupos de trabajo internacionales

Product Management de Insulin Delivery Systems:

• Planificación de necesidades y control de stock
• Información técnica del producto: elaboración documentación, difusión de la información relevante y resolución dudas a red comercial
• Apoyar en la preparación de argumentos de venta sobre el producto
• Participación en conferencias, cursos y eventos nacionales y locales como un experto en el producto
• Formación del manejo del producto a red comercial
• Análisis de productos de la competencia

Definición de la estrategia para alcanzar los objetivos de ventas y rentabilidad de la categoría de Insulin Delivery Systems:

• Definición de la estrategia a corto y largo plazo
• Puesta en marcha de un plan de acción para alcanzar estas estrategias; plan correctivo si necesario
• Definición y seguimiento de KPIs
• Definición del posicionamiento
• Definición del plan promocional y de los mensajes claves
• Definición del posicionamiento precio
• Control del presupuesto asignado
• Trabajo en estrecha colaboración con el Digital y Communication Manager

Coordinación con ICC para RDC Spain:

• Elaboración y seguimiento de Dashboard para RDC Spain
• Identificar y elaborar reportes mensuales al equipo de marketing
• Coordinar con PM un plan de acción para corregir desviaciones vs estándares en ICC
• Pro-activamente, proponer acciones con el ICC

Business Intelligence & Market Research

• Búsqueda activa vía Global, medios españolas y Red de Ventas de novedades de al competencia
• Elaboración de un informe mensual y ad-hoc según urgencia para entregar al resto de la organización y sobre todo a la red de ventas
• Definir herramientas idóneas para hacer remontar la información del terreno (ventas) hacia marketing
• Soporte a los PM en la elaboración de un brief de market research, de una recomendación metodológica y búsqueda de agencia proveedora
• Seguimiento del market research y elaboración de conclusiones con recomendaciones

Formación y experiencia requerida:

• Al menos 4 años de experiencia en puesto similar.
• Nivel fluido de inglés y castellano.
• Licenciatura/Grado universitario en Farmacia, Biología, Ingeniería, Química, ADE o similar.

Formación y experiencia deseable:

• Persona creativa con buenas habilidades analíticas.
• Interés por el marketing y el sector farmacéutico.
• Conocimientos avanzados de Office Package (Excel, Word, PowerPoint)

Start date: Summer 2019

Length: 10-12 weeks

Start date: Summer 2019

Length: 6 months

IT BP Managed Markets Data & Data Platforms is a team within Commercial Information that partners with Genentech’s Contract, Channel and Customer operations groups within Managed Care and Customer Operations. We support data and analytics needs, as well as provide infrastructure support.

Start date: April 2019

Length: 10-12 weeks

Design Engineering and Construction Services (DECS) purpose is to support Design & Construction in the successful execution of project delivery from project initiation through project completion and closeout by:

• Providing timely constructive input
• Partnering with D&C and Site Services groups, Alliance Partners and others as required to ensure full collaboration and coordination
• Fostering creative and cost-effective engineering and design solutions

Start date: Spring 2019

Length: 6 months

Genentech Access Solutions was created to help patients get the Genentech medicine they have been prescribed and reinforces our commitment to bringing cutting-edge science to patients. Our dedicated group has the determination, know-how and ability to help solve the access and reimbursement challenges faced by patients and practices every day. The Patient Access Delivery Team is an integrated team of business experts and technologists partnering with HCPs to ensure that patients have access to their treatments.

We are the patient access experts who strive to help patients and care teams address their unique needs—because our people are committed to making a real difference for each patient.

We are currently recruiting for an Intern for the Patient Access portfolio which supports the Program Management Office to support Access Solutions Technology initiatives.

Start date: Summer 2019

Length: 10-12 weeks

The Intern will create and implement a process for critical/fast-turning attic stock.

Start date: Summer 2019

Length: 10-12 weeks

The Intern will ensure that the ERP database is accurate and up-to-date: material master data and procurement agreements.

Start date: ASAP or Summer 2019

Length: 6 months

Start Date: Summer 2019

Length: 10-12 weeks

The Small Molecule Pharmaceutical Sciences Sourcing Group mission is to proactively establish and foster strategic partnerships and leverage global expertise in science, technology, and manufacturing in support of the Genentech pipeline.

We are looking for a highly motivated intern to join the Small Molecule Pharmaceutical Sciences Sourcing Group

Responsibilities:

• Work with sourcing managers and scientists to access, process, visualize and analyze large volumes of diverse data
• Improve the efficiency and data extracting capability of the existing database for Custom Development and Manufacturing Organization (CDMO)
• Develop tools for outsourcing cost analysis 
• Conduct data analysis and modelling for budget planning and cost management
• Prepare source data for database entry by compiling and sorting information; establishing entry priorities.
• Process source documents by reviewing data for deficiencies; suggest improvements to data quality and integrity
• Organizing files and collecting data to be entered into database

Additionally, the selected intern will be asked to participate in various intern activities, which may include workshops with leaders in the organization, our mentor program, and our Poster Symposium among other activities.

Requirements:

• Pursuing a BS or a recent grad in a Science Discipline or Computer Science or Economics
• Proficiency in Google platforms, including Google Drive, Google Sheets, etc.
• Proficiency in Excel and an interest in learning more about advanced data tools
• Strong organizational skills with attention to detailThe ability to take initiative, problem solve, work in teams and communicate clearly, both orally and written
• The ability to work independently The ability to learn and ultimately to successfully interact cross functionally

Preferred Skills: 

• Experience with basic programming or command functions within SQL, JavaScript, HTML5, or Python.
• Experience with data visualization tools (e.g., Spotfire or Tableau)

This internship is in the Market Analysis & Strategy department. The team is responsible for delivering strategic and tactical insights to our sales and marketing partners based on analyses of various large data sources. Using various statistical and analytical techniques, we actively participate in Genentech’s commercial planning efforts by providing unbiased, objective answers to critical business questions.

As an intern on the Market Analysis & Strategy team, you will gain hands on experience with the biotechnology industry and the data that drive many key decisions for the business. You will participate in key meetings and activities, own an analytical project, and interact with and present to our key business partners.

Responsibilities may include, but aren’t limited to:

• Performing various statistical analyses on large data sources to answer key business questions
• Creating recommendations for our sales and marketing partners based on the findings of your analyses
• Presenting findings to key stakeholders across the commercial organization
• Partnering effectively and collaborating with other MA&S colleagues to provide holistic analytical insight

Start date: March 2019

Length: 1 year

Support IT Contract Management area to deliver IT Solutions to Genentech Business areas responsible for managing company's pricing, contracting, and government reporting. The support could consist on activities related to the day to day of the team providing these services, as:

• Research of IT market solutions in our area of responsibility and Implementation of proofs of concept to find innovative solution to our space
• Design and produce reports (using market tools as Qilk) to improve decision making processes
• Business and IT Information Management
• Software Solutions Design
• Project and IT internal initiatives planning
• Analysis of complex business problems to be solved with automated systems. 

Length: 10-12 weeks

Start date: Summer 2019

Sitting in the South San Francisco Site Services organization, Facilities Operations Maintenance (FOM) provides reliable, cost-effective operation and maintenance to buildings, facilities, laboratories, utilities and equipment.

In this position, intern will work with Campus Managers, Building Managers, and Third-party maintenance organization along with subject matter experts in FOM on one or more innovative projects. Specific responsibilities for this position may include:

• Adherence to all applicable compliance and safety requirements, cGMPs, SOPs, and other laboratory or manufacturing documents.
• Ability to fully utilize (Microsoft Office Suite, eMail, Google Docs)).
• Implementation of projects with a focus on equipment and utility system improvements.
• Creation/revision of documents in collaboration with other functional groups.
• Summarizing projects, highlighting the accomplishments in a poster/oral presentation at staff/department meetings

Summary of Position:

The Administrative Associate in US Drug Safety supports the Director of US Drug Safety/Head of Service Provider PV Oversight, and assigned team with a variety of departmental administrative and operational activities.

Duties and Responsibilities:

• Acts as the departmental "go-to-person" for general operational or administrative questions or other inquiries
• Assists the assigned team in various administrative or operational activities such as coordinating, scheduling and preparing for meetings or presentations, processing payment and expense reports, maintaining electronic files, gathering information and/or conducting analyses needed for the department's work, formatting or editing departmental materials, presentations or other documentation, maintaining office supplies and equipment for department, channeling communication between the department and other Genentech groups, etc.
• Supports the department in compliance-related tracking and documentation
• Coordinates departmental recruitment activities
• Responsible for and leads specific ongoing projects assigned by the manager which could include report preparation, maintaining spreadsheets, status updates, PowerPoint presentation preparation, etc.
• Responsible for departmental contract preparation, submission and follow through activities
• Coordinates and manages any office moves
• Supports manager and team in coordination and ongoing management and communication with external vendors as appropriate
• Where assigned, coordinates departmental or other team meetings and may directly manage all event planning and management activities
• Coordinates and schedules travel, accommodation and other requirements
• Collaborate with administrative team to support complex/special projects and deadlines.
• Complies with all laws, regulations and policies that govern the conduct of Genentech activities

Education, Experience, and Other Requirements:

• High School Graduate (Bachelor’s Degree preferred)
• 2 or more years' related administrative, operations or project support experience (experience gained in the pharmaceutical/biotechnology industry is preferred)
• 1 or more years’ related administrative, operations or project support experience in a compliance function
• Must demonstrate outstanding computer skills and specific proficiencies with Microsoft Word, Excel and PowerPoint
• Previous experience must include responsibilities for managing confidential information
• Must demonstrate aptitude to learn Genentech-specific calendar and other operational systems
• Proven track record of meeting or exceeding objectives & goals
• Business travel, by air or car, may be required for internal and external business meetings (<5%)