If you don't find the information you are searching for on our Frequently Asked Questions page, please contact one of our support resources listed below.
Call (877) 436-3683 or (877) GENENTECH
Monday–Friday, 6am-5pm PT
We believe every person should get the Genentech medicine they need, and we offer programs to help make this happen.
Call a pharmacist or nurse at (800) 821-8590
New extended hours: 24 hrs/day, 7 days/week
Call (800) 551-2231
Monday–Friday, 6am-5pm PT
Call (650) 467-6800 or submit a media inquiry here