/ Patients

Committed to Access

We are committed to helping people get access to Genentech medicines whenever possible. Genentech Access Solutions offers coverage support, patient assistance, and other useful information to help you along the way.

We offer a full range of programs and services to meet the needs of patients and are here to help when one of our medicines is prescribed.

How Access Solutions Can Help You

Genentech Access Solutions can help you manage payments for your prescribed Genentech medicines. We can work with you if:

  • You have no health care plan
  • Your health care plan turned down paying for your medicine
  • You have a high co-pay or co-insurance

Patient assistance support is for eligible patients in the United States who don’t have insurance coverage or who can’t afford out-of-pocket co-pay costs.

A History of Providing Access

We have been providing assistance to patients since our first medicine was approved in 1985. To date, we have helped more than one million patients.

In 2013:

  • We helped more than 175,000 patients access the Genentech medicines they needed
  • The Genentech® Access to Care Foundation (GATCF) provided free Genentech medicine to approximately 30,000 patients who did not have insurance, were underinsured or whose insurance wouldn’t cover their Genentech medicine, and who met certain medical and financial criteria
  • Our donations to independent non-profit organizations supported more than 75,000 patients who were having trouble affording their co-pays

* Patients must meet certain criteria.

About Our Programs

  • Understand your healthcare coverage icon-down-arrow.png
  • Patient Assistance Programs icon-down-arrow.png

Get Started

  • Visit the Access Solutions website
  • Select your product to review available services
  • Talk to your doctor

We’re here to help. Call us: 1-866-4ACCESS