/ Patients

Committed to Access

We are committed to helping people get access to Genentech medicines whenever possible. Genentech Access Solutions offers coverage support, patient assistance, and other useful information to help you along the way.

We offer a full range of programs and services to meet the needs of patients and are here to help when one of our medicines is prescribed.

How Access Solutions Can Help You

Genentech Access Solutions can help you manage payments for your prescribed Genentech medicines. We can work with you if:

• You have no health care plan
• Your health care plan turned down paying for your medicine
• You have a high co-pay or co-insurance

Patient assistance support is for eligible patients in the United States who don’t have insurance coverage or who can’t afford out-of-pocket co-pay costs.

A History of Providing Access

We have been providing assistance to patients since our first medicine was approved in 1985. To date, we have helped more than 1.2 million patients.

In 2014:

• We helped more than 180,000 patients access the Genentech medicines they needed
• The Genentech^® Access to Care Foundation (GATCF) provided approximately 25,000 patients with free medicine who did not have insurance, were underinsured or whose insurance wouldn’t cover their Genentech medicine, and who met certain medical and financial criteria
• Our donations to independent non-profit organizations supported more than 80,000 patients who were having trouble affording their co-pays

* Patients must meet certain criteria.

About Our Programs

• Understand your healthcare coverage

  Benefits Investigation
  We can perform a benefits investigation (BI) to help you understand what costs your health care plan will and won’t cover.

  Prior Authorization
  Sometimes your health care provider needs to approve your medicine before they’ll pay for it. This is called prior authorization (PA). We’ll help you figure out if it’s needed. And we’ll help walk your doctor’s office through the next steps.

  Find out more

• Patient Assistance Programs

  Genentech Access Solutions can help patients whose health care plans don’t pay for their medicine. We can also help patients who have concerns about their co-pay.

  The Genentech® Access to Care Foundation
  The Genentech Access to Care Foundation, or GATCF, helps eligible patients who don't have insurance, who are underinsured or whose health care plan won't pay for their medicine. GATCF helps eligible patients who meet specific financial and medical criteria receive their Genentech medicines free of charge.

  Genentech Therapy-Specific Co-pay Cards
  If you have a commercial health care plan, you might qualify for a Genentech co-pay card. This card can help you with your out-of-pocket costs for your medicine.

  Referrals to Co-pay Foundations
  If you don’t qualify for the co-pay card, we still might be able to help. We’ll help connect you with a co-pay foundation who might be able to help you pay for your medicine.

  Find out more

  Genentech does not control or influence how these foundations distribute their funds.

Get Started

• Visit the Access Solutions website
• Select your product to review available services
• Talk to your doctor

We’re here to help. Call us: 1-866-4ACCESS