/ Patients

Committed to Access

We are committed to helping people get access to Genentech medicines whenever possible. Genentech Access Solutions offers coverage support, patient assistance, other useful information to help you along the way.

We offer a full range of programs and services to meet the needs of patients and are here to help when one of our medicines is prescribed.

How Access Solutions Can Help You

Genentech Access Solutions can help you manage payments for your prescribed Genentech medicines. We can work with you if:

• You have no health care plan
• Your health care plan turned down paying for your medicine
• You have a high co-pay or co-insurance

Patient assistance support is for eligible patients in the U.S. who don’t have insurance coverage or who can’t afford out-of-pocket co-pay costs.

A History of Providing Access

Our first product was approved in 1985. Since, we have donated approximately $3.50 billion in free medicine to uninsured patients through the Genentech® Access to Care Foundation (GATCF) and other programs. In 2012, we were able to help more than 100,000* fully insured, underinsured and uninsured patients with access issues. And, since 2005, we've supported co-pay assistance foundations with more than $932† million in donations since 2005.

* Patients must meet certain criteria.
† Amount is approximate pending final financial audit confirmation; data published in March 2013.
‡ GATCF donation value is based on the most current forecast

About Our Programs

• Understand your healthcare coverage

  Benefits Investigation
  We can perform a benefits investigation (BI) to help you understand what costs your health care plan will and won’t cover.

  Prior Authorization
  Sometimes your healthcare provider needs approve your medicine before they’ll pay for it. This is called prior authorization (PA). We’ll help you figure out if it’s needed. And we’ll help walk your doctor’s office through the next steps.

  Find out more

• Patient Assistance Programs

  Genentech Access Solutions can help people whose health care plans don’t pay for their medicine. We can also help patients who have concerns about their co-pay.

  The Genentech® Access to Care Foundation
  The Genentech Access to Care Foundation, or GATCF, helps people whose health care plan doesn’t pay for their medicine. The GATCF helps qualified patients receive their medicine free of charge.

  Genentech Therapy-Specific Co-pay Cards
  If you have a health care plan, you might qualify for a co-pay card. This card can help you with your out-of-pocket costs for your medicine.

  Referrals to Co-pay Foundations
  If you don’t qualify for the co-pay card, we still might be able to help. We’ll help connect you with a co-pay foundation who might be able to help you pay for your medicine.

  Find out more

Get Started

• Visit the Access Solutions website
• Select your product to review available services
• Talk to your doctor

We’re here to help. Call us: 1-866-4ACCESS