Our patient resource center is dedicated to getting patients and caregivers to the right resources.
1 (877) GENENTECH (436-3683) Monday-Friday, 6am-5pm PST
You may report side effects to the FDA at (800) FDA-1088 or www.fda.gov/medwatch.
You may also report side effects to Genentech at (888) 835-2555 or here.
Medicine Information SupportAsk about possible side effects and any other medical questions related to your prescribed Genentech medicine.
Call a nurse
By calling (800) 821-8590Monday-Friday, 5am-5pm PT.
Chat with a nurse
Use our online chat feature Monday-Friday, 5am-5pm PT.
Email a nurse
By filling out this form.
A guide for dealing with used sharps responsibly.
We're committed to a fair and impartial evaluation of each request for access to our investigational medicines.
Search clinicaltrials.gov to find out if a trial exists for a specific medicine for a particular disease.
Genentech Access Solutions offers coverage support, patient assistance, other useful information.
As the original biotech company, we honor our legacy by applying the same innovative spirit to improve access and outcomes.