Accessibility & Our Websites

Genentech strives to make the content on our websites accessible by all visitors. Our efforts are a continual work in progress as our websites grow and change. We welcome comments on how to improve website accessibility.

If you or someone you know is having difficulty using one of our websites, with or without assistive technology, please call us toll-free at 1 (877) GENENTECH (436-3683). To enable us to respond effectively, please be prepared to indicate the nature of the difficulty using the website, the specific web address (URL link), and contact information, including email address and phone number.

Genentech will take reasonable efforts to address issues. We are continually working on the user experience for everyone. Thank you for helping us improve our online experience.