Privacy Policy

Genentech collects personal information when you voluntarily provide it to us. For example, you may complete a web survey, subscribe to a newsletter, or register for certain offers or promotions. We also collect information from and about you in other online and offline contexts, such as information collected when you purchase our products, request our services, and enroll in our programs. We may combine the data you submit online with other data we collect from and about you, both online and offline, including data provided by third parties. For more information on the personal information collected by Genentech, see Information Collection and Use.

We also may collect data concerning your use of this website, such as the pages visited or links clicked. This data is collected for analytics purposes, as well as other legitimate business purposes described in the full Policy. The types of data collected are described more fully in the sections Cookies and GIF Files and Log Files and Aggregate Information.

Genentech uses your personal information for the purposes for which you gave it to us. For example, if you have expressed an interest in a particular product or program, we will use your data to provide you with the requested information or service. We may also use your personal information for other legitimate purposes as described in the full Policy, including to send you information on other Genentech products or services that we believe may be of interest to you.

We also may use your personal information and data concerning your use of this website for analytics purposes. For example, we may use this data to determine which parts of our site are of most interest to users, which parts are of least interest, and to modify the site accordingly.

We may share your personal information with other Genentech affiliates, partners with whom we are jointly marketing a product or service, and third parties whom we have engaged to assist us in our business functions. For more information, see Sharing and Disclosure.

You can utilize many parts of our website without providing personal information. However, certain options and services necessarily require the collection of personal information.

If you subscribe to receive one or more promotional communications from us, you can later unsubscribe by following the instructions in such communications. Should you wish to access or correct your personal information, you may contact us at 877-GENENTECH. For more information, see Correction/Updating Personally Identifiable Information.

California residents have certain additional rights with respect to Genentech’s use and disclosure of their personal information. For more information, see CALIFORNIA RESIDENTS and Supplemental Notice for California Residents.

Please contact us with any questions relating to this Privacy Policy:

• Email us at [email protected]
• Call us at 877-GENENTECH
• Write us at:

  Genentech, Inc.
  Attn: Privacy Office
  1 DNA Way
  South San Francisco, CA 94080