Our patient resource center is dedicated to getting patients and caregivers to
the right resources.
1 (877) GENENTECH (436-3683)
Monday-Friday, 6am-5pm PST
You may report side effects to the FDA at (800) FDA-1088 or www.fda.gov/medwatch.
You may also report side effects to Genentech at (888) 835-2555.
Medicine Information SupportAsk about possible side effects and any other medical questions related to your prescribed Genentech medicine.
Call a nurse
By calling (800) 821-8590Monday-Friday, 5am-5pm PT.
Chat with a nurse
Use our online chat feature Monday-Friday, 5am-5pm PT.
Email a nurse
By filling out this form.
A guide for dealing with used sharps responsibly.
We're committed to a fair and impartial evaluation of each request for access to our investigational medicines.
Search clinicaltrials.gov to find out if a trial exists for a specific medicine for a particular disease.
Genentech Access Solutions offers coverage support, patient assistance, other useful information.