For Questions About Our Medicines

• Report an Adverse Event

  Phone: (888) 835-2555
  Hours: 24 hrs/day, 7 days/week

• Report a Product Complaint

  Phone: (800) 334-0290
  Hours: Monday-Friday, 5:30 am - 4 pm PST

• Medical Communications

  Phone: (800) 821-8590
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• Clinical Trial Information

  Phone: (888) 662-6728
  Hours: Monday - Friday, 6am - 3pm PST

Other frequently asked questions

• What are the open jobs at Genentech?
• How can I apply for a job at Genentech?
• How can I register for clinical trials?
• How do I partner with Genentech?
• What is the policy for Donations at Genentech?
• What is the policy for Grants/Sponsorship/Charitable support at Genentech?