Accessing Genentech Medicine In Times of Natural Disaster
Genentech works with distributors to ensure they have sufficient inventory. Our Customer Service team is available and ready to assist with any questions, delivery requests or issues. Please call 1-800-551-2231.
Important Prescribing Information
Information regarding temporary importation of sterile water for injection (SWFI) ampules to address supply shortage is available here.
To place an order for SWFI contact customer service at 1-800-551-2231 from 6:00 a.m. to 5:00 p.m. PT, Monday to Friday.
Innovative Clinical Science. Improved Patient Care.
We focus our research and development practice on discovering and developing new medicines for unmet medical needs. Right now, the Genentech Research and Early Development pipeline has more than 20 new molecular entities in clinical development.
