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Patient Resource Center
Ready to answer your questions and connect you to the right support options.
Call (877) GENENTECH/(877) 436-3683
Monday–Friday, 6am-5pm PT
Report a Side Effect
You may report side effects to the FDA at
(800) FDA-1088 or at www.fda.gov/medwatch.
You may also report side effects to Genentech at (888) 835-2555.
Medicine Information Support
Ask about possible side effects and any other questions related to your prescribed Genentech medicine.
Talk to a nurse at (800) 821-8590 or use our online chat feature Monday-Friday 5am-5pm PT.
You can also email a nurse using this form.
Clinical Trial Information
Find information and support about Genentech-sponsored trials at (888) 662-6728 Monday-Friday 5am-5pm PT
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