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Patients / Understanding Insurance and Coverage

Resources to Help You Learn About Your Insurance Coverage

If you have questions about your insurance coverage or costs for Genentech medicines, here are some resources that may be able to help you. If you need more help, call us at (877) GENENTECH/(877) 436-3683.

View helpful videos

What Are the Different Types of Health Insurance Plans?

Health insurance can be confusing. This video explains the different types of health insurance plans so you can understand the differences between them.

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When and How to Choose a Health Insurance Plan

There is a lot to think about when choosing a new health insurance plan. This video provides tips on when and how you can choose a new plan.

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What Are the Different Types of Health Insurance Costs?

If you have trouble understanding your health insurance costs, you’re not alone. Many people have a hard time with this. Follow Emilio as he learns about health insurance costs and chooses a health insurance plan. His experience may help you choose the right plan for you.

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What Do Health Insurance Plans Cover?

Health insurance can be confusing. Follow Yemi as she chooses between the different health insurance options offered by her job. Her experience may help you decide on a health insurance plan that is right for you.

Watch the video on YouTube

Download other resources

Coverage Support Discussion Guide

This guide provides information on how to enroll in Genentech patient support services. It also includes a worksheet you can use to help you understand the costs of your treatment.
Download the guide: English | Spanish

Learning About Health Insurance Options

This worksheet helps you compare different health insurance plans when deciding which plan is right for you.
Download the worksheet: English | Spanish

Evaluating Insurance Options Patient Letter

This letter provides information you may want to think about when changing insurance, including questions you may want to ask.
Download the letter: English

Insurance Guide and Glossary

This guide can help you better understand key health insurance terms. It also provides questions to ask your doctor and space to write down answers and other notes.
Download the guide: English | Spanish | Mandarin

Understanding Denials and Appeals Brochure

This brochure helps you understand what a denial from your health insurance is and how to appeal it, including an appeals checklist.
Download the brochure: English

Understanding the Parts of Medicare & Your Costs

This guide gives a summary of Medicare, including how much you may have to pay for your medicine and key words to become familiar with.
Download the guide: English | Spanish

Supplemental Insurance Flash Card

This resource gives you information about Medicare supplement insurance (Medigap) plans, such as what they are and when to enroll.
Download the resource: English

Medicare Prescription Payment Plan (MPPP)

This resource helps you learn how to manage your out-of-pocket costs through the MPPP.
Download the resource: English | Spanish

Alternative Funding Programs (AFP) Education Resource

This resource explains what happens when you're in an AFP. It also explains what to look out for and what steps to take depending on your coverage.
Download the resource: English | Spanish

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