Patients

Education, Advocacy, & Resources

View Medicine Information

Find important safety information and patient resources for all of our currently marketed medicines.

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Help with Coverage

We offer a full range of programs and services to help make sure price is not a barrier to access for patients.

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Where Patients and Data Meet: Clinical Development

We use data to understand how well the medicine works, for whom it's working and how it might further help people.

Helpful Resources

  • Patient Resource Center

    Our patient resource center is dedicated to getting patients and caregivers to the right resources.

    1 (877) GENENTECH (436-3683)
    Monday-Friday, 6am-5pm PST

  • Report a side effect

    You may report side effects to the FDA at (800) FDA-1088 or www.fda.gov/medwatch.

    You may also report side effects to Genentech at (888) 835-2555.

  • Medicine Information Support
    Ask about possible side effects and any other medical questions related to your prescribed Genentech medicine.

    Call a nurse

    By calling (800) 821-8590
    Monday-Friday, 5am-5pm PT.

    Chat with a nurse

    Use our online chat feature
    Monday-Friday, 5am-5pm PT.

    Email a nurse

    By filling out this form.

  • Clinical Trial Information

    Information and support about Genentech sponsored Trials.
    Phone: (888) 662-6728
    Hours: Monday - Friday, 5am - 5pm PT

  • Sharps Disposal

    A guide for dealing with used sharps responsibly.

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