Current as of July 2022
Please note: We are reviewing this page weekly and information is updated as relevant or necessary.

If you are a patient seeking information on Actemra IV or SC please contact our Patient Resource Center at (877-436-3683).

Thank you for your continued patience, Genentech is pleased to announce stable supply of all ACTEMRA® (tocilizumab) configurations SC and IV to support uninterrupted access for patients.

  • Due to increased manufacturing capacity, allocations to all configurations SC (Pre-filled Syringe and ACTPen®) and IV (80mg, 200mg and 400mg) have been removed in order to reestablish normal ordering.
  • Each distributor may have a different approach to managing their inventory to their respective customers.
  • Please note that the most up-to-date information on product availability across the Actemra IV and/or SC formulations will be available through your authorized distributors. For Actemra IV and/or SC availability information, customers may refer to the distributors’ online ordering portal or customer service line.

Update to Return Goods Policy for Actemra IV:

Genentech will not accept returns for Actemra IV purchased on or after August 30, 2021 until further notice. The updated policy for expired returns is now available.

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Protecting your patients from illegitimate medicines

ACTEMRA is available only through authorized distributors that have made a commitment to product integrity.

Be cautious of new or unfamiliar distributors that offer ACTEMRA at substantially lower prices that may be "too good to be true"; the product being offered may be illegitimate.

If you suspect that you have received an illegitimate medicine, contact Genentech's Product Complaint Hotline at 1-800-334-0290, and file a report with the FDA’s Office of Criminal Investigations (OCI): call 1-800-551-3989 or visit www.accessdata.fda.gov/scripts/email/oc/oci/contact.cfm