Return Goods Policy
We accept expired product from 2 months before the expiration date listed on the product to 6 months after the expiration date listed on the product.
- The expiration date is the last day of the month listed on the product.
- Product must be returned in its original packaging.
We will send out a replacement after receiving the product at Inmar.
- Customers will automatically receive credit through their wholesaler for all expired products with the exception of Activase & TNKase.
- Activase & TNKase will automatically be replaced for medical facilities. If you prefer credit, please contact Genentech Customer Service at (800) 551-2231 for a return authorization.
Our returns process has recently changed. Click here to access new returns instructions.
For more information, please review the full Return Goods Policy here.