All temperature sensitive products must be transported in validated packaging which contains the appropriate materials (insulation material) to meet product specifications during transit. If qualified packaging is not used, then the shipment must be sent via temperature controlled transportation and be 100% monitored.

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• Bill of ladings are required to be marked “Collect – Third Party Billing”.
• Do not use “Prepay and Add” or “Prepaid” freight terms.
• The Third Party Billing address should be shown as:

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Logistics: [email protected]

Trade Compliance: [email protected]

When contacting Logistics Management with routing questions, ensure the following information is available:

• Shipping and recipient address
• Number of pallets, weight and dimensions of the shipment (if dimensions are not available, an estimate)
• Valid Genentech Cost Center to charge.
• Purchase order number
• NMFC item number, if available

Step 1

Collect the following information on the shipment and the service needed:

• Destination country, address, a contact person and phone number of the receiving party.
• Exact pick-up location, hours of operation, a contact, and when the shipment will be ready.
• Description of the material being shipped and whether hazardous for transportation (this can be found on the SDS)
• Find the proper shipping name
• UN number
• Hazard class
• Packaging group of the material
• Number of pieces, weight and dimensions of the shipment (if not available, an estimate) and if it is a large shipment the number pallets
• When the shipment needs to be delivered at the destination
• Cost center to bill
• Purchase order number, if available

Step 2

Contact Unitrans International to arrange overseas pick-up. Unitrans is Genentech’s primary broker and freight forwarder for International moves. If there is a condition where Unitrans cannot be utilized, contact Trade Compliance Import Operations at [email protected].

Step 3

Prepare a customs invoice, packing list (if necessary) and a Shipper’s Letter of Instruction to provide to the driver during pick-up and to Unitrans for transmission.

• For HTS numbers / Schedule B Numbers contact: [email protected].
• For paperwork issues or general assistance contact: [email protected].

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