The Logistics Management Department at Genentech has instituted an Inbound Routing Program as part of a comprehensive Supply Chain Management initiative. The objective is to provide suppliers with detailed instructions that will aid in streamlining the processes of receiving, stocking and consuming materials while reducing freight and handling costs.
|LTL, TL, oversized||RXO Logistics||[email protected]
Mon - Fri, 7am - 9pm ET
|After Hours/Expedited||Pilot Air Freight||(888) 664-7450|
All temperature sensitive products must be transported in validated packaging which contains the appropriate materials (insulation material) to meet product specifications during transit. If qualified packaging is not used, then the shipment must be sent via temperature controlled transportation and be 100% monitored.
Logistics: [email protected]
Trade Compliance: [email protected]
When contacting Logistics Management with routing questions, ensure the following information is available:
Collect the following information on the shipment and the service needed:
Contact Unitrans International to arrange overseas pick-up. Unitrans is Genentech’s primary broker and freight forwarder for International moves. If there is a condition where Unitrans cannot be utilized, contact Trade Compliance Import Operations at [email protected].
Prepare a customs invoice, packing list (if necessary) and a Shipper’s Letter of Instruction to provide to the driver during pick-up and to Unitrans for transmission.
|Parcel||Small packages like those typically handled by providers such as UPS and FedEx.|
|Heavy Weight||Palletized air freight typically handled by providers such as UPS and FedEx.|
|Less Than Truck Load (LTL)||Palletized truck freight containing 9 pallets or less. LTL shipments are sometimes cross-docked and consolidated onto larger enclosed freight before being distributed.|
|Full Truck Load (FTL or TL)||Palletized truck freight occupying a whole trailer.|
|3PL||Third-party logistics provider. Unitrans is Genentech’s 3PL.|
|4PL||Fourth-party logistics provider. XPO is Genentech’s 4PL.|