Please note our third party returns vendor Inmar RX Solutions has changed locations. Starting January 23, 2020 the new shipping address will be printed on the return box label.
Catastrophic Events Impact on Inventory
Weather, natural disasters, power outages, and other uncontrollable events can interrupt healthcare treatment at anytime with little warning. If your inventory has been depleted due to a catastrophic event please contact Genentech Customer Service at (800)551-2231, Monday-Friday, 9 am to 5 pm EST.
Fax Option to Retire
At the end of March we we will no longer accept faxed spoilage requests. Should you have any questions please call our Customer Service Team at 800-551-2231 Monday-Friday 9am-5pm EST.